Director, Delegated Vendor Management

:

Job Details

The Director of Delegated Vendor Management is responsible for developing and maintaining strategic relationships with delegated vendors (e.g. dental, vision, behavioral health, DME, etc.) to support health plan operations. This role oversees vendor selection, contract negotiation, and performance evaluation to ensure vendors deliver high-quality services, cost-effective solutions, and seamless integration with overall health plan operations.

• Develop and implement vendor management strategies aligned with health plan operational goals.
• Establish and maintain strong relationships with vendors, including, but not limited to, delegated networks.
• Serve as the primary liaison between JHP leadership and vendors to ensure smooth collaboration and service continuity across the JHP enterprise.
• Negotiate contracts, pricing structures, and service-level agreements (SLAs) to ensure cost-effectiveness and quality care delivery.

• Define and track key performance indicators (KPIs) for vendors to ensure service quality and contractual fulfillment. Conduct regular vendor audits and performance reviews.
• Address vendor performance issues, implementing corrective action plans as necessary.
• Leverage data analytics to monitor vendor effectiveness, assess network adequacy and to make informed strategic decisions.
• Develop and oversee vendor-related budgets.
• Implement cost-saving initiatives and process improvements.
• Responsible for implementing vendor payment and reimbursement into applicable JHP systems.
• Collaborate with internal teams, such as provider network, legal, IT, vendor compliance and finance to align vendor services with organizational needs.

Education:

• Bachelor's degree in Business Administration, Healthcare Management, Supply Chain, or a related field (Master's preferred)

AND

Experience:

• 8+ years of experience in vendor management, procurement, or supply chain within the healthcare industry.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.