Commercial Lines Account Manager

Compensation: $80,000–$90,000 annual base salary (Dependent on Experience) + incentive opportunity

Location : Allentown, PA

Work Arrangement: Full-Time, In-Office

Avenica partners with a well-established independent insurance brokerage specializing in comprehensive commercial and personal insurance solutions. We’re currently aligning talent for a Commercial Lines Account Manager opportunity within their collaborative and client-focused team.

This is an opportunity to join a respected organization known for its integrity, stability, and commitment to delivering exceptional service and tailored coverage strategies to businesses of all sizes.

How You’ll Drive Impact

As a Commercial Lines Account Manager, you’ll play a pivotal role in managing a diverse book of business, guiding clients through risk management decisions, and ensuring their coverage aligns with long-term goals. You’ll serve as a trusted advisor and partner—balancing analytical detail, relationship management, and operational excellence to help clients protect and grow their businesses.

Key Responsibilities

• Serve as the primary consultant for a high-profile and complex portfolio of commercial clients.
• Partner with Producers to coordinate coverage placements, prepare proposals, and participate in client meetings and presentations.
• Support new business development through proactive service delivery and responsiveness to client needs.
• Build and maintain strong relationships with insurance carriers, TPAs, and internal stakeholders.
• Manage customer files, billing, renewals, and claims processing using agency management systems.
• Review and analyze policy coverage, identifying opportunities to strengthen client protection and reduce risk.
• Ensure all activity complies with laws, regulations, and agency standards while seeking opportunities to enhance internal processes.
• Collaborate cross-functionally to share insights and contribute to a culture of teamwork and continuous improvement.

About You

You’re an experienced insurance professional who combines technical expertise with a genuine commitment to client success. You take pride in your ability to simplify complex coverage, foster lasting relationships, and thrive in a fast-paced, service-oriented environment.

Qualifications

• Active Pennsylvania Property & Casualty License (or ability to obtain).
• 5+ years of experience managing commercial accounts; familiarity with alternative risk or captive products preferred.
• Strong understanding of commercial lines and coverage structures.
• Excellent communication and relationship management skills.
• High attention to detail with strong organizational and time management abilities.
• Bachelor’s degree or relevant professional designation (CIC, CPCU, etc.) preferred.

Equal Employment Opportunity Statement

Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.