Sales Manager- Wyndham Garden Pittsburgh Airport, PA

Position: Sales Manager
Location: Wyndham Garden Pittsburgh Airport, 1 Industry Lane, Pittsburgh, PA 15275

About Us
At Wyndham Garden Pittsburgh Airport, we’re committed to delivering exceptional service and memorable experiences to our guests. We’re seeking a motivated and dynamic Sales Manager to join our team. If you’re passionate about hospitality and looking to take on a challenging role that balances both sales and operations, we’d love to hear from you!

Job Summary
As the Sales Manager, you’ll play a dual role focused on both sales and operations, contributing to the hotel’s revenue growth and operational success. You’ll manage existing accounts, identify new business opportunities, and support the operational side of the hotel to ensure smooth guest experiences. This position is key to helping Wyndham Garden Pittsburgh Airport remain a top choice for corporate clients, events, and group bookings.

Key Responsibilities

Sales & Business Development:

• Manage a portfolio of accounts and develop strategies to drive revenue across rooms, food & beverage, and room rental.
• Build and nurture relationships with clients in key market segments such as Corporate, SMERF (Social, Military, Educational, Religious, and Fraternal), and Business Travel.
• Actively seek new business opportunities, increasing sales visibility and boosting revenue.
• Work closely with the Director of Sales to exceed revenue goals and meet monthly and annual targets.

Operations Support:

• Support the operational side of the hotel to ensure seamless service delivery, including coordinating with front desk, housekeeping, and food & beverage departments.
• Address customer concerns and collaborate with the team to solve operational challenges quickly and effectively.
• Oversee event and group bookings to ensure all operational aspects are covered and guest satisfaction is met.

Revenue Management:

• Monitor and analyze revenue performance, collaborating with the sales and operations teams to optimize room rates, occupancy, and overall hotel performance.
• Proactively identify business opportunities to improve revenue metrics such as RevPAR (Revenue Per Available Room).

Training & Development:

• Share knowledge and attend regular brand training to support continuous learning and development for yourself and your team.
• Encourage a learning culture to enhance the hotel’s performance and sales initiatives.

What We’re Looking For

• Experience: At least 5 years of hotel sales experience, with a balanced background in both sales and operations. A Bachelor’s degree in business, communications, or hospitality management is preferred.
• Sales Acumen: You know how to build relationships, close deals, and thrive in a fast-paced environment.
• Operations Understanding: Comfort in working cross-functionally to support smooth operations and exceed guest expectations.
• Communication Skills: Strong written and verbal communication skills, with an eye for detail.
• Leadership: Ability to motivate and inspire your team while working collaboratively across departments.
• Technical Skills: Proficiency with computers, including word processing, spreadsheets, and Property Management Systems.
• Flexibility: Ability to adapt to varying schedules, including weekends and holidays.

Why Wyndham Garden Pittsburgh Airport?

• A Dynamic Environment: Work in a supportive, team-oriented setting where your contributions are valued.
• Career Growth: Wyndham promotes from within, providing you with opportunities to grow your career.
• Competitive Benefits: Comprehensive benefits package, including healthcare, retirement options, and more.

Ready to Join Our Team?
If you’re a self-motivated individual who thrives in a fast-paced environment and has a passion for both sales and operations, apply today to join the Wyndham Garden Pittsburgh Airport team. We can’t wait to see how you’ll make an impact!