Scientific Experience Coordinator - Lab Services, Life Sciences

About the Role:

As a CBRE Scientific Experience Coordinator, you'll coordinate essential laboratory functions within a cross functional environment for the Client. Responsible for leading structured, tiered meetings and following up on all requests, efficiently meeting and advancing the business needs, and working closely with all members of the wider team to provide a proactive and focused approach to drive laboratory instrument up-time. Near term opportunity for growth into technical aspects of the business.

What you'll do:
Liaise with scientists, laboratory managers and account team regarding services required for essential laboratory and related business functions.
Serve as primary point of contact in laboratories for instrument needs
Perform daily Level 1 asset checks to assess any challenges and/or issues with instruments and communicate needs to technical and scheduling teams
Perform daily checks on pending instrument installations, moves, and quality checks
Support inventory verification efforts leveraging CMMS data
Ensure accurate instrument tagging
Analyze problematic work orders, pin-point problem areas and liaise with technical and coordinator teams to drive solutions
Support and train provider partners on technologies supporting instrument management,
Collaborate and communicate with multiple departments i.e. Finance, Facilities, Lab Management/Operations, EHS, etc. Work with QA team and follow GLP lab requirements.
Perform other duties as assigned.
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.

What you'll need:
High School Diploma or general education degree (GED) required and a minimum of four years of related experience or equivalent work experience; pharmaceutical and/or GMP experience. Previous customer service, administration, or project coordinator experience preferred.
Bachelors degree preferred.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
Experience with CMMS systems, Desktop publishing, Microsoft Office Suite, and Online Help.
Knowledge of GxP and understanding of a lab instrument services environment.
Experience working with databases and/or systems.
Prior experience with project management and client relationship management.
Strong organizational skills with a problem-solving mindset
Ability to work independently as well as part of a team
Why CBRE?
CBRE is the premier provider of Facilities Management and Laboratory Services. We offer excellent compensation and benefits, to include overtime pay, medical and dental benefits, PTO, 401K, and comprehensive training for professional growth.

• Benefits start 1st of the month following your hire date: medical, dental, vision, 401k, etc. - First year of employment - 15 Days of PTO. Year 1 - 4 of employment 20 days of PTO!

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum compensation for the Sr. Client Consulting Analyst - Location Strategy position is $75,000 per year and the maximum salary for the position is $105,000 per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).