Customer Service Representative - Remote
Contact patients via phone to collect payments on medical bills.
Communicate with patients clearly, accurately, and professionally.
Review patient accounts and document interactions and feedback.
Negotiate reasonable payment arrangements with customers.
Set up payments via check, electronic transfer, or credit card.
Follow company policies and procedures to ensure compliance.
Meet or exceed established performance goals.
Work closely with team leads and management to resolve issues and ensure patient satisfaction.
Perform additional duties as assigned.
Required Skills and Qualities: Strong customer and client focus.
Excellent communication skills, with the ability to convey information in a clear and professional manner.
High level of integrity and confidentiality.
Team-oriented with a collaborative mindset.
Basic computer proficiency is required.
Education and Experience: Prior customer service experience is preferred.
Experience in medical billing or healthcare revenue cycle is a strong plus.
High school diploma or GED required.
One to two years of college education preferred.
Benefits: Health, Dental, and Vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Paid time off (PTO)
Paid Holidays
401(k) plan
Voluntary Insurance options
Employment Type: Full-Time
Salary: $ 16.00 23.00 Per Hour
Recommended Jobs
FedEx Delivery Driver
Job Description Job Description Join our team and begin your future in FedEx Delivery TODAY! with the local company TAA Logistics Corp , out of Pittston, PA. Start your new career within d…
Development Campaign Coordinator
Job Description Job Description Who is the Pittsburgh Symphony Orchestra? Known for its artistic excellence for more than 120 years, today the PSO is the region’s national and international cul…
Sales Associate
Job Description Job Description NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our locat…
New Notary Public & Signing Agent Certification License
QUALIFICATIONS/SKILLS: - Must be a U.S. citizen. - Current and Active Notary Commission for your state. - Valid driver's license and clean driving record required. - Minimum one year of experi…
Primary Care Physician
Job Description Job Description Primary Care Physician Location: Mount Carmel, PA Schedule: Full-Time Salary: $250,000 - $300,000 About Infinite Medical P.C. Infinite Medical P.C. is…
Maintenance Manager
Job Description Job Description Description: Ross Industrial / Dexco Racking Systems is a well-established, successful, and growing structural steel racking company that has been in operation …
Janitorial Cleaner (Custodian) - Evening Shift
Job Description Job Description Responsibilities: Ensure assigned location(s) are thoroughly cleaned, assigned projects completed, and that customer is satisfied with completed work Clean f…
Process Automation Sales Specialist
Job Description Job Description Description: Fromm is a premier electrical supply company in the Mid-Atlantic market, renowned for its strong growth potential. Now in its third generation of fam…
Gastroenterologist to Lead Community Hospital GI Services in Western PA - Build Your Practice to Your Own Interests!
Community hospital in western Pennsylvania (Close to Cleveland and Pittsburgh) seeking BE/BC gastroenterologist for employed hospital based opportunity. Physician would initially be sole gastroentero…
Registered Nurse (RN)
Job Description Job Description Salary: $50 KAHAK Health Care Services KHCS is a fast-paced environment that promotes growth and collaboration centered on ameliorating its patients behaviora…