Service Advisor
Automotive Service Advisor
Diehl Automotive is growing and expanding! We are looking for an experienced Automotive Service Advisor at Diehl of Robinson. Customer service, data entry, writing estimates, and working as a team with the technicians and other advisors will be primary the responsibilities. Prior experience is preferred but willing to train the right candidate.
As a Service Advisor you will:
- Greet customers in a timely and friendly manner
- Obtain accurate information regarding the customers vehicle, documenting any and all concerns to the repair order
- Advise customers on the maintenance intervals according manufacturers specifications
- Provide customers with a complete and accurate estimate for labor and parts
- Provide customers with a detailed breakdown of all charges for the services performed to their vehicle
- Obtain prior authorization from the customer or warranty company of repairs that need to be completed
- Handle telephone inquiries regarding customer concerns, appointments, and follow up with customers on work in progress
- Verify manufacturer and extended warranty coverage
Job Type: Full-time
Experience:
- Customer Service: 2 years (Preferred)
- DMS experience (preferred)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- We offer competitive wages and embrace a "promote within" philosophy
Qualifications:
- Clean driving record
- Time management skills
- Commitment to 100% customer satisfaction
- Have basic computer skills to include typing and Microsoft Excel
- Be organized, professional and courteous
Recommended Jobs
Automotive Technician
Sheridan Nissan Mitsubishi in New Castle, DE is looking for skilled and motivated Automotive Technicians to join our growing team! As part of the Sheridan Auto Group, serving Delaware drivers since 20…
SAP - Delivery Excellence - Deployment Manager - Location OPEN
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career where…
CNC Machinist (Multiple Shifts)
CNC Machinist Pay: $30-40/hr.+ 10% shift differential for 2nd shift hours Shifts: ~1st (Mon-Fri) 7am-3:30pm ~2nd (Mon-Fri) 5:30pm-2am ~ OT Availability Description: ~ Cannonball R…
Welder/Fitter (Navy Systems) Job Number (874) - EG
We are seeking a Welder/Fitter, 2nd Shift to join our federal team at our York, PA location. We're keeping the Navy cool. Literally. Our team at the York/Grantley Plant custom designs, develops …
Business Development / Proposal Manager
Business Development Manager Pay: $125k/yr. (depending on experience level) Location: Philadelphia, PA; up to 25% travel may be required for this position Description: ~ The Business Deve…
Customer Service Advisor
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the s…
Representante de Servicio al Cliente en Viajes (Remoto)
Sobre el Puesto Almas Viajeras está buscando un(a) Representante de Servicio al Cliente en Viajes (Remoto) para apoyar a los clientes en cada etapa de su experiencia de viaje. En este rol de ate…
Operations Manager
Position Summary We are seeking an experienced Operations Manager to lead day-to-day ACH operations in a high-volume financial environment. This role is responsible for ensuring accurate, ti…
CNA, Skilled Nursing and Rehab Center (FT Days)
Brief Description Under the supervision of the Registered Nurse and Licensed Practical Nurse, the Certified Nurse Aide assists nurses in carrying out routine assignments, transporting and preparin…
Home Health Aide - PDN
Pay: $15-16 an hour Position: Home Health Aides Status of employment: Full-Time OR Part-Time positions available Aveanna Healthcare delivers a one-of-a-kind continuum of care, seeking to pro…