Banquet Manager - The Inn at Villanova University

: Posting Number: 20254378S Position Title: Banquet Manager - The Inn at Villanova University Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 507-Inn at Villanova University Position Summary: The Banquet Manager is responsible for effectively managing the Banquet Department and its staff and ensure that banquet functions are executed well. To provide service to guests and fellow team members in a manner which meets or exceeds established standards, and to comply with established company and departmental policies and procedures. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values. Duties and Responsibilities:

• Prepare all necessary diagrams, copies of Banquet Event Orders, work assignments, and closing assignments on a timely basis.
• Interact collaboratively and communicate well with the Culinary, Catering and Sales teams, especially regarding Banquet Event Orders (i.e. timing, changes or special requests, and fluctuations in guarantees) to ensure the best quality of service, food, and beverage.
• Ensure that all required items are ordered/purchased for each event (i.e. linens, bar supplies) Ensure all rooms are properly set.
• Conduct pre-shift meetings with staff and review pertinent information (i.e. name of the group and history, menu and special requests, timing of event, and shift assignments).
• Stay in close communication with client in charge to ensure all time schedules and other expectations are being met.
• Effectively coordinate and oversee the Banquets staff during event.
• Ensure all storage areas are properly stocked, maintained, secured, and organized.
• Oversee maintenance of cleanliness, safety, and functionality of event space and related heart of the house areas and equipment by ensuring proper practices are followed
• Monitor adherence to all applicable liquor liability laws. Secure liquor inventories and conduct thorough inventory controls.
• Provide leadership to all Banquets department team members and ensure excellent performance.
• Oversee training, mentoring, and counseling of team members (i.e. conducting daily/weekly/monthly training sessions, 90-day and yearly performance reviews, coaching and counseling sessions).
• Accurately fulfill weekly/monthly/yearly accounting requirements which include, but are not limited to: inventory, requisitioning, payroll, profit & loss statements and comments, budgets, and forecasting.
Ensure accuracy of checks and make sure that clients sign all final checks.

Minimum Qualifications:

• Formal Education - High school or equivalent education required. College degree preferred.
• Specific Job Knowledge - Demonstrate knowledge and ability to execute successful banquet events, including the ability to manage banquet team performance and uniform execution. Ability to obtain and/or maintain any government required licenses, certificates, or permits applicable to the position including RAMP Certification, and Food Handler's Certification (SERV-SAFE)
• Minimum Work Experience- Minimum 2 years' experience in management, supervisory, and culinary experience in a comparable hotel setting is required.
• Work Skills - Service oriented, teamwork oriented, Must be able to speak, read, write, and understand the primary languages used in the workplace. Must be able to speak clearly and understandably. Must be able to multi-task, remain calm in stressful situations and analyze them in order to develop alternative courses of action. Must be able to be respectful and diplomatic. Has good knowledge of the city and surrounding area (history, attractions, etc.) of interest to guests. Must have good working knowledge of hotel terminology and the set-ups used in hotel event spaces. Must have good working knowledge of liquor liability laws.
• Equipment Knowledge - Must possess good computational ability, computer skills, and be able to use computer software (i.e. Delphi, email.)

Preferred Qualifications: Physical Requirements and/or Unusual Work Hours:

• Tools, machinery and equipment used - computers, kitchen equipment.
• Environmental Conditions -Exposure to extreme heat in kitchens and freezing temperatures in walk-ins. Noise levels associated with trucks and loading docks
• Physical Requirements - Must be able to routinely lift, carry, and push up to 50 lbs. Must be able to walk up and down steps and/or ramps while carrying items. Must be able to lift and carry a tray with a maximum of 10 dinner plates. Must be able to hand carry a maximum of 4 plates (for Gourmet Service). Must be able to walk and stand for extended period of times as business requires. Must be able to exert well-paced ability in limited space and to reach other departments of the property on a timely basis. Must be able to push and pull carts and equipment weighing up to 250lbs. Must be able to bend, stoop, squat, and stretch to perform daily tasks. Requires grasping, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual activity.

Special Message to Applicants: Posting Date: 06/02/2025 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience Salary Band: 14 Job Classification: exempt

References Needed