Assistant manager

As the producer of the Philadelphia Film Festival and creative force behind the Film Society Center, Film Society Bourse, and Film Society East, the Philadelphia Film Society (PFS) raises awareness of film as an important art form in Philadelphia and serves as a vital piece of the city’s arts and culture community.

PFS Theater Managers support the overall operation of the theater and ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to assist where needed.

PRIMARY DUTIES AND RESPONSIBILITIES

· Perform daily opening, closing, operational, and administrative duties

· Responsible for working in all departments and all theater job functions

· Train and coach theater staff in their specific job functions

· Develop working knowledge of and operate all systems within the facility in booth and projection technology, including maintenance, programming, and all related projection skills. 35mm experience is a plus.

· Interact with guests for optimal service in the theater and ensure that theater staff are providing superior customer service

· Reconcile all receipts taken in during a business day

· Learn and follow the policies and procedures established by PFS. Enforce these with all theater staff fairly and consistently.

· Adhere to company health & safety standards

· Properly utilize Personal Protective Equipment while completing position-specific tasks

· Lead or attend mandatory team discussions at the start of or during a shift

· Supervise and participate in daily/weekly/monthly cleaning duties

· Regularly identify and sanitize high contact areas within and around the theater

· Properly address any safety or security issues (trip hazards, lighting, suspicious persons, etc.)

· Perform other work-related duties as assigned

SKILLS

· Energetic and friendly attitude

· Excellent customer service

· Accurate cash handling and basic math skills

· The ability to communicate with people of all ages, genders, and personalities

· Ability to work both in a team environment and independently

· Responds with a sense of urgency

· Excellent time management and organizational skills, and attention to detail

· Ability to train and lead others

· Experience in conflict resolution

· Proficiency in Microsoft Office Suite

QUALIFICATIONS

· High School graduate or G.E.D. preferred

· One year of experience in guest-focused business

· Working knowledge of all theater crew functions

· Ability to complete basic food handling training and obtain any local or state-mandated certification, health card, or food handlers permit where required

· Ability to complete, if required, a Safe Alcohol Service training program

· Availability to work flexible hours including evenings, weekends, and holidays

· This position requires prolonged periods of standing, walking, and repetitive motions. All applicants must be able to lift up to 50 lbs.

Please email your resume and cover letter to [email protected] with “Job Title – Your Name” in the subject line. Unfortunately, due to the high volume of applications we receive, we are not able to respond to all applications.

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment. PFS is an Equal Opportunity Employer. Recruitment, hiring, promotions, and other terms, conditions, and privileges of employment shall be maintained in a manner that does not discriminate on the basis of age, race, creed, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable federal, state or local legislation.

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: No more than 30 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person