Underwriting Referral and Claim Specialist

Job Description

Aon Is Looking For An Underwriting Referral and Claim Specialist!

This is an exciting opportunity for an Operations Specialist II, who will report directly to the Assistant Vice President to handle Underwriting Referrals and Claim support activities for the Aon Allied Healthcare Individual program. This is a Hybrid position (2 days a week in office) located in Fort Washington, PA office.

The Healthcare Allied Individual program:

• Insures over 1.05M individual customers
• Drives over $178M in premium with 9% growth
• Generates $80M in revenue with 10% growth
• Program operates at a 45% margin

Job Responsibilities:

• Review of new business and renewal submissions that do not meet standard underwriting criteria to develop creative solutions to meet program eligibility and establish rating
• Prepare in-house and carrier referrals
• Manage conditional and non-renewal pending accounts
• Interact with clients and carrier partner in writing and by phone
• Identify trends and develop proposals for expansion of in-house underwriting authority
• Act as Underwriting resource for Healthcare Contact Center and Email/Correspondence teams
• Responsible for sending 1st Report of Claims to carrier partner for Healthcare Individual and Healthcare Dental Clients
• Work with carrier partner adjusters to assist with requests for policy documents and additional information
• Act as Claim Resource for Healthcare Contact Center and Email/Correspondence Teams
• Special projects as assigned

You Bring Knowledge and Expertise

Required Experience:

• 2+ years of experience in the insurance industry
• Demonstrated use of good judgment skills with proven decision-making abilities
• Excellent verbal and written communication skills
• Ability to multi-task and independently prioritize work
• Independent problem-solving skills
• Strong PC skills – comfortable with technology and experience in Word and Excel
• Attention to detail with a high level of accuracy and customer service focus

Preferred experience:

• Underwriting and/or claims experience preferred
• Property and Casualty license preferred. Required to obtain the P&C license within 6 months of hire date

Education:

• Bachelor’s degree or equivalent experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position is $50,000 to $57,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

We Offer You

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-AM4