Banquet Manager

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

Overview:
The banquet manager is responsible for supervising the day-to-day operations of the banquet department. This position will require excellent leadership skills, effective communication, and exceptional customer service skills to ensure all meetings and events run smoothly for the attendees. The banquet manager will continually broaden their knowledge of food and wine offerings. Also, stay up to date on current banquet event trends.

  Responsibilities:

• Manages banquet equipment inventories
• Projects supply needs for the department, (e.g. china, glass, silverware, buffet presentations & props)
• Communicate to staff in pre-function meetings about specific event details
• Review all details of the BEO’s and check all room sets before each event for setup accuracy including tables, china, glassware, silverware & linen
• Attend and participate in regularly scheduled BEO & department meetings
• Works closely with event sales and banquet culinary team to execute successful banquet events
• Coordinate with housekeeping and engineering to ensure the highest level of product delivery
• Understands the impact of Banquet operations on the overall success of an event
• Assist in conducting month-end inventories as scheduled
• Assist in conducting annual performance reviews for all banquet team members
• Participates in the development and implementation of corrective action plans.
• Must have interdepartmental effective communication work with all other departments
• Abide by professional appearance and uniform standards
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory
• Works as a team, effectively communicating with management, co-workers & staff
• Schedules banquet service staff for events, abiding by our service standards
• Ensures that client and team member areas are maintained in a safe and secure environment
• Performs all other duties as directed by immediate supervisors

  Qualifications:

• 2-3 years of banquet experience at a luxury hotel, catering facility, or private club with similar operational responsibilities
• Minimum of 2 years experience in supervising staff, including assignment of duties, evaluating service, and conducting disciplinary action as required
• Experience in executing fine banquet-style table service, creativity in designing the display of buffet & stationary menus
• Knowledge of food, wine, and spirits
• Ability to prioritize and organize work assignments and multi-task
• Excellent communication skills, both verbal and written
• Possess good computer skills, proficient in Excel, Word, and knowledge of operating a POS systems
• Punctuality is a must & reliable attendance
• Must be dependable and available to work within the club on weekends, nights and holidays based on business demands
• Must have a positive “can do” attitude, be self-motivated, polite, and energetic