Member Experience Associate
Position Summary:
A SPENGA Associate is a positive, energetic, and efficient individual who warmly welcomes and takes care of members.
We Offer:
- Free employee membership
- SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
- Exciting, social, and positive working environment
- Like-minded team members
- Team building activities and social events
- Community driven focus
Qualifications:
- Strong interpersonal skills
- Takes initiative
- Coachable, willingness to learn
- Motivation and drive
- Computer/technical acumen
- Strong attention to detail
- Excellent customer service and sales skills
Responsibilities:
- Make members and prospective members feel welcomed and cared for
- Maintain a clean facility
- Sell memberships
- Address member and prospective member questions and concerns
- Set up and reset studio equipment before and after classes.
- As a SPENGA ambassador, promote, sell, and add to the SPENGA culture in and out of the studio.
About SPENGA:
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
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