UX CONTENT STRATEGIST

Location: Malvern, Pennsylvania

Job Type: Contract

Compensation Range: $66 - 76 per hour


We are seeking talented UX Content Strategists on behalf of our client, a leading firm in the financial services industry. We are building a qualified talent pool to meet projected staffing needs for anticipated 6-12 month contract roles. Please note that specific pay rates and project details will vary depending on the roles that arise.


Candidates must be commutable to one of the following locations: Malvern, PA, Charlotte, NC, or Phoenix, AZ. Remote applicants may be considered dependent on highly relevant experience.



Responsibilities:
Candidates will be expected to perform or lead the following functions:

• Drive the end-to-end content strategy and execution for digital products and platforms, ensuring content is clear, concise, compliant, and aligned with the user journey and information architecture.
• Collaborate closely with UX Designers, Product Managers, Legal/Compliance teams, and Researchers to define and deliver content that simplifies complex financial concepts and meets the needs of clients and prospects.
• Audit, analyze, and strategically refine existing product content, identifying areas for improved clarity, tone, voice, and user experience.
• Develop, document, and maintain content standards, guidelines, glossaries, and scalable content models for use across multiple digital products and channels.
• Write and edit final in-product copy, including microcopy, error messages, transactional communications, and navigational labels, ensuring adherence to brand style and regulatory requirements.
• Participate in user research and testing activities to validate content effectiveness and iterate based on data and behavioral insights.
• Advocate for content-first thinking and serve as the subject matter expert on content best practices and accessibility standards (e.g., plain language).

Qualifications:

• Experience: Minimum of 5-8 years of progressive experience in UX Content Strategy, Content Design, or a closely related role within a digital product development environment.
• Industry Expertise: Proven, substantive experience strategizing and writing content for complex products within the financial services, banking, insurance, or other highly regulated industries where clarity and compliance are paramount.
• Content Portfolio: A strong online portfolio is mandatory, showcasing examples of simplifying complex, regulated subject matter into effective, concise in-product content and microcopy.
• Collaboration & Compliance: Demonstrated ability to partner effectively with Legal and Compliance teams to navigate stringent financial regulations and ensure content accuracy and approval.
• Tool Proficiency: Experience working within modern design tools (e.g., Figma), content management systems (CMS), and component-based design environments.
• Strategic Capability: Proven ability to move beyond copy execution to define high-level content strategy and information architecture for multi-step workflows.
  

JOBID: 112025-116997
#PL


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.


Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.