Senior Microsoft Endpoint Management Engineer
Microsoft Endpoint Configuration Manager (MECM / SCCM)
- Design, implement, administer, and maintain MECM infrastructure, including site systems, boundaries, boundary groups, distribution points, and client settings.
- Monitor MECM health, performance, and availability; perform upgrades, hotfix installations, and environment maintenance.
- Design and maintain Windows 10/11 operating system deployment task sequences for bare-metal, refresh, and in-place upgrade scenarios.
- Manage boot images, driver repositories, deployment media, and PXE/task sequence troubleshooting.
- Package, test, deploy, and maintain enterprise applications using MSI, EXE, PowerShell, scripts, and establish detection methods, dependencies, supersedence, and deployment requirements.
- Manage Windows and third-party patching solutions, including deployment rings, maintenance windows, compliance monitoring, and remediation.
- Design, implement, and administer Microsoft Intune environments for Windows, macOS, iOS, and Android device management.
- Configure device enrollment, Microsoft Entra ID join, hybrid join, compliance policies, configuration profiles, device restrictions, and endpoint security policies.
- Design and implement Windows Autopilot scenarios, including user-driven, pre-provisioned, and self-deploying deployments.
- Configure Enrollment Status Page behavior, Autopilot profile assignments, and troubleshoot enrollment and provisioning issues.
- Package and deploy Win32, Microsoft Store, Microsoft 365 Apps, and line-of-business applications; manage application lifecycle and update processes.
- Configure and maintain security baselines, BitLocker management, Endpoint Privilege Management, Microsoft Defender integration, and Conditional Access integration.
- Design and implement MECM/Intune co-management solutions and migrate workloads between MECM and Intune.
- Develop endpoint modernization roadmaps that guide customers from traditional device management to cloud-native management.
- Assess customer endpoint environments and recommend best-practice architectures for modern management, compliance, and security.
- Lead technical workshops, design sessions, implementation efforts, and customer-facing endpoint management projects.
- Develop PowerShell scripts for endpoint automation, administration, reporting, and remediation.
- Integrate endpoint management workflows with Microsoft Graph API where applicable.
- Create and maintain technical documentation, SOPs, runbooks, architecture diagrams, and implementation guides.
- Develop reports using MECM, Intune, Power BI, SQL, and Microsoft reporting tools to track deployment success, compliance, and endpoint metrics.
- Provide Tier 3 escalation support and mentor junior engineers or support staff.
- 5+ years of hands-on experience administering MECM/SCCM in enterprise environments.
- 5+ years of hands-on experience administering Microsoft Intune.
- Strong experience with Windows 10 and Windows 11 deployment, management, and troubleshooting.
- Experience with operating system deployment, application packaging/deployment, patch management, endpoint security, and device compliance.
- Strong understanding of Microsoft Entra ID, Active Directory, Group Policy, DNS, DHCP, and PKI/certificates.
- Advanced PowerShell scripting and automation experience.
- Experience implementing MECM and Intune co-management.
- Strong troubleshooting, communication, documentation, and customer-facing consulting skills.
- Experience with Microsoft Defender for Endpoint, Defender XDR, Microsoft Cloud PKI, Endpoint Privilege Management, and Microsoft security baselines.
- Experience with Microsoft Graph API, Power BI reporting, tenant-to-tenant migrations, endpoint modernization projects, and third-party patching solutions.
- Experience supporting SMB, education, healthcare, government, or enterprise organizations.
- Ability to lead discovery sessions, translate technical needs into project scopes, and present recommendations to customers and internal stakeholders.
Strongly Preferred
MD-102: Endpoint Administrator Associate
MS-102: Microsoft 365 Administrator Expert
Additional
SC-300: Identity and Access Administrator
AZ-104: Azure Administrator Associate
Ideal Candidate
The ideal candidate has extensive experience managing both MECM and Intune environments and understands how to bridge traditional endpoint management with modern cloud-based management. They can independently lead customer implementations, support large-scale device deployments, automate administrative processes, and provide strategic guidance around endpoint modernization and endpoint security.
This is a senior technical position requiring strong consulting skills, customer engagement experience, and the ability to lead endpoint management projects from design through implementation and support.
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