Crisis Technician I (Safe Harbor Behavioral Health)

UPMC Western Behavioral Health
Erie, PA

UPMC Western Behavioral Health at Safe Harbor is excited to welcome an enthusiastic and driven Crisis Technician I to our Crisis Residential Unit (CRU) team!

Safe Harbor’s Crisis Residential Unit (CRU) is an 8-bed facility designed to provide an alternative to inpatient behavioral health care. Our multidisciplinary team—comprising registered nurses, CRNPs/PAs, master’s level therapists, technicians, and a discharge specialist—works collaboratively to offer comprehensive services such as medication management, therapeutic support (both group and individual), and essential referrals for ongoing care.

As our ideal candidate, you will possess a high school diploma and bring a strong desire to learn. While prior experience in behavioral health or crisis- related settings is a plus, it is not required. We will provide comprehensive training upon hire to ensure your success in this role!

This position will work a Monday through Friday, daylight schedule, 7a-3p. Flexibility required to support program coverage and holidays as needed. The dress code is business casual and free on-site parking, ensuring a comfortable and convenient work environment.

If you are enthusiastic about making a genuine difference during critical moments, we invite you to apply today !

Responsibilities:

  • Assist consumer with ADLs and hygiene as needed.

  • Participate in interdisciplinary meetings and treatment planning as part of the recovery team.
  • Provide direct care & supportive counseling using person-centered, strength-based, and recovery-oriented approaches.
  • Use motivational inter viewing & positive strategies to manage crises in office or residential settings.
  • Maintain safety, therapeutic milieu & complete all required documentation accurately.

Posted 2025-11-05

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