Restaurant Manager

Lufrankton LLC is currently seeking a Restaurant Manager to join our network!

We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible employees. Ready to come run with us?

Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin Donuts standards, franchisee standards and in compliance with all applicable laws.

Here’s who we’re looking for:

As a Restaurant Manager, you'll help your restaurant team members make connections with the guests they see every day. You'll lead your restaurant’s operations, staffing, guest satisfaction, product quality, financial performance and team development. You'll help your team provide a great experience by delivering legendary hospitality, great beverages and food products in a clean restaurant.

A welcoming, upbeat, positive attitude

Someone who focuses on providing an exceptional guest experience and a positive working environment for their team

A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant

A result driven leader who has restaurant experience in: cost, inventory, and shift management

Someone who loves to motivate, lead and develop their team

The ability to effectively train others on all aspects of the restaurant's operations

RESPONSIBILITIES:

• Hire, train, and develop their employees.
• Communicate job expectations to employees.
• Provide coaching and feedback; disciplines when appropriate.
• Create and maintain a guest first culture in the restaurant.
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
• Analyze Guest Satisfaction Survey results to recognize achievement and provide coaching and direction to restaurant team to drive continuous improvement.
• Manage all inventories in store. Order merchandise to ensure items are available when needed. Ensure orders are correct and plan for low and high-volume events; i.e., holidays, weather conditions. Tracks throwaways and minimizes waste.
• Utilizes tools to track required documentation; for example, temperature controls.
• Manages cash over/short through effective cash control procedures.
• Drives sales through effective execution of marketing programs.
• Completes ROR’s and Restaurant Food Safety and Sanitation assessments each month.
• Ensure all policies and procedures are followed as well as compliance with labor and health laws.

EDUCATION:

• A BS/BA degree from an accredited college/university, or 5+ years of progressive Restaurant Management experience.
• SERV Safe Certified

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. We provide training, competitive salaries, and advancement opportunities as well as a great work environment. Qualified employees may participate in our health, dental and vision insurance program.

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Lufrankton Management is an established Dunkin Franchise Group with over 35 years of experience.
The Lufrankton Network has been in the Dunkin' business for over 35 years. We pride ourselves in being one of the best Dunkin' Franchisee groups to work for. We have recently been recognized as the 2018 US Operator of the Year, 2020 Franchisee of the Year and 2022 Philanthropist of the Year.
We are a People First People-Centric employer! Our employees receive comprehensive training including online course work through Dunkin' University®, classroom, and on-the-job training. We are committed to investing, developing and promoting employees from within. Our employees, in turn, provide exceptional customer service and remain loyal to us. Additionally, our employees are offered comprehensive benefits including health, dental, and vision, flexible schedules, vacation benefits and more!