Senior Claim Director-Builders Risk

Chubb
Philadelphia, PA
JOB DESCRIPTION

This individual contributor is responsible for investigating/settling more complex and higher exposure/high frequency claims while providing an exceptional level of customer service and maintaining a high-quality claim file. This position reports directly to the Builders Risk Specialty Claim Leader in Major Accounts and Specialty.

Responsibilities may include, but are not limited to:
  • Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
  • Analyze coverage and communicate coverage positions under direction of manager and coverage unit.
  • Conduct, coordinate, and direct investigation of builders risk claims.
  • Direct and monitor assignments to experts and underlying defense counsel.
  • Evaluate information on coverage and damage to determine the extent of the loss exposure.
  • Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
  • Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes.
  • Effectively evaluate contract language and identify coverage issues.
  • Maintain an active file diary to more file toward resolution.
  • Recognize and pursue recovery.
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively control the use, work product and expenses of outside vendors.
  • Develop and maintain strong business relationships with internal and external business partners/clients.
  • Serve as a technical resource to lesser experienced adjusters on the team.
  • Successfully contribute to the development and delivery of the team's goals, objectives and results.

QUALIFICATIONS

  • Bachelor's

    ABOUT US

    Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

    At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Posted 2025-08-10

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