Facilities care worker general

Who We Are

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs.

Benefits - We Care About Your Well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here:

Equal Access to Civil Service Testing

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to:

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at [email protected]. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at [email protected]

Information concerning employment with the City of Philadelphia may be found at:

• work.phila.gov

General Definition

This is routine manual work in the custodial care of public institutional buildings and surrounding grounds. Employees in the Airport Specialty perform custodial work and limited customer service work. For employees in the Airport Specialty, employees learn to provide information or directions to the information desk, amenities, restrooms, baggage claim, transportation, and exits, and to report damages and security concerns. Work is performed under the immediate supervision of a higher level custodial or other supervisor and may involve some disagreeable conditions.

Diana Salcido

City of Philadelphia – Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102-1675

Phone:215-685-5835

Fax: 215-686-0861

Email: [email protected]

For all other inquiries please contact Customer Service at 215-686-0880 or [email protected]

Notes to Applicants and Projected Exam Information

ELIGIBLE LIST: OPEN-COMPETITIVE

Only an Open-Competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

RESIDENCY REQUIREMENT

Philadelphia residency is not required to submit an application; however Applicants must have established bona fide residency in the City of Philadelphia for one year prior to appointment.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.

To receive such preference, candidates must respond to the question regarding residence later in this form. The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

INDEBTEDNESS NOTICE

As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person’s gross pay for such period, without the person’s consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.

Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works (PGW) or has voluntarily entered into a payment agreement with PGW.

Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.

PREFERENCE POINTS FOR CANDIDATES FOR OPEN-COMPETITIVE EXAMS

Candidates who pass Open-Competitive exams may be eligible for additional points added to their final score. Preference Points may be claimed from the time of application until 30 days after the eligible list is established. The required documentation for the preference must be provided to receive the points.

U.S. VETERAN'S PREFERENCE

Ten points will be added to the scores of eligible veterans. You must be honorably discharged from the U.S. armed forces. Attach a DD214, member 4, or NGB-22 to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered. Veteran’s Points may be claimed at any time before the list expires.

LEGACY PREFERENCE

Ten points will be added to the scores of the children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty.

NATIONAL VOLUNTEER SERVICE PREFERENCE

Up to 5 points will be added to the score of any candidate who has:

• Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA are eligible for additional points
  
  

For Peace Corps, such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one-year term of service.

• Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).
  
  

Such Candidates Will Have

• 1 point added to their final score if they have completed 450 Hours of the above service.
• 2 points added to their final score if they have completed 675 Hours of the above service.
• 3 points added to their final score if they have completed 900 Hours of the above service.
• 5 points added to their final score if they have completed 1700 Hours of the above service.
  
  

PHILADELPHIA SCHOOL DISTRICT CAREER AND TECHNICAL EDUCATION PREFERENCE

Up to 5 points will be added to the score of candidates who have completed and graduated from a career technical education (CTE) program of the School District of Philadelphia within the last three years before the examination announcement date. If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate’s passing score to rank them directly below the veteran.

COMPUTER-BASED MULTIPLE CHOICE EXAM

This examination will be given online through eSkill and may be taken at anytime from when you submit your application until October 17, 2025.

After submitting your application, you will receive an email with instructions and a link to the exam.

Candidates will need access to a desktop computer or a laptop with internet access in order to take this examination. If you do not have access to a desktop computer or a laptop with internet access, please contact the analyst listed on this announcement and alternative arrangements will be made for you to take this examination.

An Eligible List will be established the week of November 3, 2025 . Please note that this date may change.

Test Review

In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

Level of Education Required

High School/GED

Minimum Acceptable Training And Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.

• EDUCATION: Education equivalent to completion of the eighth school grade.
  
  

AND

• EXPERIENCE: Six months of experience performing custodial work, such as mopping and scrubbing floors, waxing and polishing floors and furniture, and related duties or performing laundry work in a commercial or institutional laundry.
  
  

OR

Any equivalent combination of acceptable training and experience determined to be acceptable by the Office of Human Resources.

Physical And Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Employees must be able to pass and maintain Security Identification Display Area (SIDA) and Airfield Operations Area (AOA) clearance.

LICENSES, CERTIFICATES AND REGISTRATIONS

Possession of a valid proper class motor vehicle operator's license as issued by the Common¬wealth of Pennsylvania prior to appointment and during tenure of employment, if required by work assignment.

City Of Philadelphia Benefits Includes

• Medical
• Dental
• Prescription
• Vision
• Life Insurance
• Flexible Spending Account
• Hybrid Defined Benefit/Defined Contribution Plan
• Voluntary Deferred Compensation Plan
• Employee Assistant Program
• 13 paid holidays
• Paid sick leave
• Vacation leave
• Paid personal days
• 8 weeks paid Parental Leave
• Backup Child and Adult care
• Wellbeing platform and programs
• Retiree Health Benefits
• Qualified Student Loan Forgiveness Employer
• Tuition Discounts for City Employees
  
  

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This exam is given online through eSkill. You must use a computer or laptop with internet access to take the exam. You will receive an email with instructions and a link to the test after you submit your application. If you do not have a computer or laptop with internet access or need a special accommodation you will be contacted to schedule your exam. Are you able to take the test online?

• Yes. I am able to take the exam online
• No. Please contact me to schedule my test.
  
  

Required Question