Program/Portfolio Manager

job summary:
The hiring manager clarified that this position is not a traditional project management role focused on delivering individual projects. Instead, it is an operational Portfolio Management Office (PMO) role centered on workforce planning, budgeting, resource management, vendor oversight, and portfolio governance within the Workplace Technology IT organization.

Key Responsibilities

Support and manage the IT portfolio from a budgeting, resource planning, and operational perspective.

Lead and coordinate the annual planning process, including:

Budget development and forecasting

Resource and workforce planning

Contractor and staffing strategies

Software and licensing planning

Portfolio prioritization and alignment

Track actuals versus forecasts on a monthly and quarterly basis.

Manage vendor relationships, Statements of Work (SOWs), contract negotiations, and third-party sourcing activities.

Oversee workforce management activities, including contractor tracking, onboarding/offboarding schedules, rates, costs, and resource allocation.

Facilitate collaboration between business leaders, IT teams, and external partners to drive planning and execution.

location: Malvern, Pennsylvania
job type: Contract
salary: $72 - 77 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

Key Responsibilities

• Support and manage the IT portfolio from a budgeting, resource planning, and operational perspective.
• Lead and coordinate the annual planning process, including:
  • Budget development and forecasting
  • Resource and workforce planning
  • Contractor and staffing strategies
  • Software and licensing planning
  • Portfolio prioritization and alignment
• Track actuals versus forecasts on a monthly and quarterly basis.
• Manage vendor relationships, Statements of Work (SOWs), contract negotiations, and third-party sourcing activities.
• Oversee workforce management activities, including contractor tracking, onboarding/offboarding schedules, rates, costs, and resource allocation.
• Facilitate collaboration between business leaders, IT teams, and external partners to drive planning and execution.

qualifications:
Candidate Profile

The ideal candidate will be:

An experienced Program Manager or Portfolio Manager with approximately 5-8 years of relevant experience.

A Robust individual contributor with no direct reports but capable of influencing stakeholders and driving accountability across teams.

Highly skilled in relationship management, communication, negotiation, and executive-level stakeholder engagement.

Comfortable operating in ambiguous environments and proactively solving problems.

Robust in Microsoft Excel and PowerPoint, with a business-focused rather than technical background.

Experienced in budgeting, financial management, resource planning, vendor management, and PMO operations.

Top Priorities During the First Six Months

Support and drive the organization's annual planning process.

Assist leadership with budget forecasting, resource planning, and portfolio management activities.

Coordinate stakeholders across business and IT functions to facilitate decision-making and planning execution.

Recruiting and Screening Expectations

The hiring manager emphasized the importance of identifying candidates with genuine PMO and portfolio management experience rather than individuals whose resumes have simply been tailored to match the job description.

To ensure quality:

Candidates will undergo a thorough first-round screening process.

Scenario-based and competency-focused interview questions will be used to validate experience.

The recruiting team will present a small group of highly qualified candidates rather than a large volume of resumes.

Initial interviews are expected to last approximately 30-45 minutes.

Critical Experience Areas

Candidates should demonstrate experience in:

Portfolio Management Office (PMO) operations

Vendor Management Office (VMO) functions

Third-party sourcing and vendor oversight

SOW development and negotiation

Workforce planning and resource management

Budgeting and financial forecasting

Stakeholder management and executive communication

Prioritization and managing competing business demands

This role is best described as a PMO/Portfolio Operations Manager position with a robust focus on financial planning, workforce management, vendor governance, and organizational planning rather than traditional project delivery.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.