Licensing Account Analyst

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Position Title : Licensing Account Analyst (S3)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Licensing Account Analyst manages various processes working in the Commencement or Quality Assurance position to ensure the ongoing accuracy of financial data in the Crowns financial system. The efforts of this position result in accurate payments, proper escalation, data and billing corrections for our clients/property owners/managers in accordance with the applicable legal documentation.

Responsibilities

• Researches and interprets various legal documents and ensures all contract terms and conditions are accurate in Crowns financial system. Corresponds with internal teams/departments and external account holders to ensure accuracy in billing, payment and overall data integrity.
• Responsible for either client or property owner account reconciliation process. Process includes review of the general ledger and all associated sub ledgers in accordance with legal contracts to verify accuracy of payments or billings; recommend necessary adjustments and work with Internal teams to resolve any deviations and upon final determination, make corrections in Crowns Financial System.
• Responsible for administering multiple recurring processes that have an impact on monthly financials. All processes require a thorough review of data output, legal contracts and financial updates. Processes include, but are not limited to, commencements, monthly escalation, termination and detection of data inaccuracies that result in incorrect billing or payments and incorrect Straight-line adjustments.
• Communicates contract terms, outcomes of account reconciliations, and payment/billing solutions with clients or property owners/managers via telephone, email or other correspondence.
• Responsible for working on special projects, data integrity reports and integration/acquisition projects which may fall as an exception to normal processing.
• Maintains service level commitments with business partners to meet monthly targets and to ensure timely financial adjustments while understanding the downstream impacts.
• Works with the Business Manager and Operations Manager to ensure that Sox process controls and narratives are accurate, updated and controls are always being maintained.

Expectations

• Strong attention to detail, organizational skills and interpersonal skills
• Ability to interpret, research, analyze and summarize complex contracts and real estate issues
• Proficient with Microsoft applications: Excel, Word, and Outlook
• Excellent time management skills, including ability to effectively prioritize tasks and work independently
• Working knowledge of accounting principles
• Strong analysis and reporting capability

Education/Certifications

• Bachelor's Degree in accounting or equivalent experience preferred

Experience/Minimum Requirements

• Experience reviewing Legal contracts preferred
• Two (2) years Accounting experience preferred
• At least two (2) years' work experience in a fast-paced detail-oriented profession

Organizational Relationship

Reports to: Supervisor Operations

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information : Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

#LI-IM1

#LI - Hybrid

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)