Catering Sales Director

The White Manor Country Club is seeking a Catering Sales Director whose primary objective in this position is to help direct the catering department, which includes planning, budgeting, forecasting, soliciting new business, maintaining current clients, and promoting banquet and catering business for the club. Revenue maximization and the ability to control Catering expenses through effective negotiation of services and accurate forecasting are required. The Director is ultimately responsible for achieving his/her budgeted sales plan. Internal/external events may include seminars, wedding receptions, bar and bat mitzvahs, rehearsal dinners, luncheons, and golf tournament events. Member events may also include holiday parties, special events, and more.

The Catering Sales Director develops relationships with Members, individuals, and corporations who book events so as to maintain a catalog of repeat business while prospecting for new events. Additionally, she/he will promote the Club locally via bridal shows and other public events, which heighten awareness within the community. This position works closely with the Executive Chef when designing custom menus for clients. They must also work with the entire management team to communicate and prepare for upcoming events.

Job Responsibilities:

• Solicit new accounts and review previous Catering/Banquet files to generate business.
• Interact with clients and prospective clients to determine needs and direct staff accordingly.
• Must be able to direct and maintain the sales process.
• Respond to all inquiry phone calls/walk-ins.
• Conduct site visits/entertain potential clients.
• Assist with the development of, editing, and distribution of all banquet-related files that generate business.
• Negotiate, prepare, and write proposals and contracts.
• Works closely with Brides in the bridal market.
• Acts as the face of the business to those seeking Wedding venues.
• Brings imagination into each event.
• Create, edit, and distribute all reports needed for daily, monthly, and annual forecasting.
• Supervise and monitor the performance of Catering staff in the proper preparation of Banquet menus, memos, and files.
• Tour and inspect banquet and meeting space.
• Ensure that functions are set to client-specific standards and ready to begin on time.
• Coordinate with other departments regarding client requests regarding the BEO process.
• Assure of complete billing and deposit procedures as needed on a timely basis.
• Give an overview of weekly events to staff, the General Manager, and the Food & Beverage Department.
• Prepare weekly/monthly forecasts for Sales and Catering bookings and their effect on food, beverage, and other miscellaneous revenues.
• Attend staff and other club meetings as needed.
• Performs other duties as requested by Supervisor.

Job Requirements:

• Two years’ experience as a Catering Sales Director.
• Solid understanding of banquet revenue generation.
• Proven track record of sales performance.
• Knowledge of social etiquette.
• Creative menu development skills.
• High energy, outgoing personality.
• Organizational skills and attention to detail.
• Strong technical literacy including Microsoft Word and Excel.

Equal Employment Opportunity (EEO) Statement:

Our company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Americans with Disabilities (ADA) Accommodation Notice:

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.

Physical Requirements- Operations/Physical Jobs:

This role requires the ability to stand, walk, bend, stoop, and reach for extended periods of time. The position may involve lifting, carrying, pushing, or pulling objects weighing up to 50 pounds. Work may be performed indoors and outdoors in a variety of weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us
Robert “Bob” Whittaker Sr. built his first home in 1977. Over the course of the next 20 years, he grew his family business into one of the biggest home-building companies in the Midwest. In 1996, Whittaker Homes sold 758 homes and became the #1 home builder in Missouri. Eventually, Whittaker Homes became a family business with Bob’s wife Shirley Whittaker, and each of Bob’s children joining the team in various capacities. Bob Whittaker had a real passion for every aspect of the golf industry and developed some of the area’s best golf courses including Whitmoor Country Club.