Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns.
- Customer-focused for positive customer experience and resolution
- MUST RESIDE IN CALIFORNIA
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Recommended Jobs
Mortgage Loan Originator (Retail/Wholesale) - 3 Positions
Benefits: Full Benefits, Not Matched, Group Independent Plan Company Computer/Software Company Credit Card Bonus based on performance Opportunity for advancement Training & developm…
Accounts Payable Specialist
Exus Renewables North America is an independent investment and asset management firm focused on the renewable energy sector (wind, solar, and battery storage). Exus combines comprehensive financial, …
Girard SD (Math) In Person Tutor 25'
Job Description Job Description JOB INFORMATION: HeyTutor has partnered with a school district in Girard and we're looking to hire 3 Math tutors who can assist Middle School students during an…
PT Evening Cleaning Manager
Environment Control Commercial Cleaning Company is searching for a Part Time Evening Cleaning Manager to help lead our teams in the Greensburg ,Connellsville, Uniontown and surrounding areas. …
Data Entry at Opportunity Finance Network - Philadelphia Office
Job Description Job Description Required Skills: Heavy data entry and phones. May assist at an Accessible Voting Location. Qualified applicants must have strong customer service, general…
Cleaning Technician
Job Description Job Description Salary: $17 to $20 DOE Cleaning Technician Join the Compleat Restorations Family Were Hiring a Cleaning Technician! At Compleat Restorations, our employees…
Janitor
Overview: Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabiliti…
Manager, Digital Marketing Analytics
Description Position at CMI Media Group Unlock the Power of Data, Drive Healthcare Marketing Success: Manager, Digital Marketing Analytics Do you have a passion for turning data into actionabl…
Forklift Operator - C shift
Job Description Ingram Content Group (ICG) is hiring Forklift Operators to start with our Operations team in Chambersburg, PA Want to join a key team that helps the world read? The w…
Automotive Technician Monroeville Kia (Master-Level A / Import)
Automotive Technician Monroeville Kia 3651 William Penn Highway, Monroeville, PA 15146 Monroeville Kia is expanding our service team and we are seeking Master-Level A Technicians with prior Ki…