House Supervisor - Bethesda Mission

Job Description

Job Description

House Supervisor - Bethesda Mission

Position Summary
The House Supervisor is responsible for ensuring the overall safety and security of the Women’s Shelter during assigned shifts, including day, evening, or night shifts every other weekend. This position helps maintain a peaceful and orderly environment for guests, staff, and visitors while reflecting the love of Christ through calm, compassionate, and consistent service. When available, the Security Staff member may also cover shifts for staff absences due to illness or vacation.

• Maintain building security by ensuring restricted areas remain locked and guests or visitors enter only as permitted by policy.

• Oversee the secure handling of medications, including signing for deliveries, ensuring proper storage, and supervising guest access at scheduled times.

• Safely transport guests to appointments according to the building calendar and program schedule.

• Respond calmly and appropriately to emergencies, contacting police, fire, or medical assistance as necessary.

• Prepare clear and detailed Incident Reports documenting significant situations or guest behavior.

• Keep all Shelter areas clean, orderly, and free of hazards to maintain a safe environment.

• Communicate effectively with other staff members at shift changes and through daily staff emails.

• Assist in receiving donations, mail, and deliveries, following established building procedures.

• Provide gentle and firm accountability for guests’ household responsibilities, offering coaching as needed.

• Perform additional duties as assigned by the Director or House Supervisor.

• A personal relationship with Jesus Christ demonstrated through a biblically sound testimony and a lifestyle consistent with Christian values.

• Agreement with and commitment to Bethesda Mission’s Statement of Faith, Code of Conduct, and related policies.

• A genuine heart for serving the poor, homeless, and hurting.

• High School diploma or GED required.

• Stable and responsible work history.

• Ability and willingness to lead or participate in devotionals, prayer, and ministry with guests and staff.

• Excellent interpersonal and communication skills with the ability to remain calm under pressure.

• Valid driver’s license with a good driving record.

• Ability to manage stressful situations and maintain composure in crisis.

• Must successfully pass required background and child abuse clearance checks.

The position involves regular movement throughout the facility, including walking, standing, bending, and climbing stairs. The House Supervisor Staff member will interact with guests who may be in emotional or physical distress and must maintain compassion and composure at all times. Reasonable accommodations may be made for individuals with disabilities.