Manager, Workday Systems

STARR Restaurants is one of the country’s most celebrated multi-concept restaurant companies, operating over 40 distinctive dining destinations across five states. Our portfolio includes Michelin starred fine dining, beloved neighborhood bistros, and iconic city landmarks. With over 4,500 employees, we are committed to culinary excellence, exceptional hospitality, and innovative guest experiences.

STARR is embarking on a transformational enterprise technology initiative: the implementation of Workday HCM and Financials, with a project launch in March 2026 and full go-live targeted for January 2027. We are seeking a Manager, Workday Systems to serve as the organization’s primary technical lead and platform owner throughout implementation and beyond.

This is a platform governance role, not a functional administration role. STARR will have dedicated HRIS and ERP Managers within HR and Finance respectively to handle day-to-day operations for their functional areas. The Manager, Workday Systems owns the platform holistically: architecture, security model, integrations, cross-functional coordination, and organizational policy for system access and use.

This position reports directly to the VP of Information Technology and is part of a newly established Technology GRC (Governance, Risk, & Compliance) team. As the organization matures with Workday post-implementation, this role is expected to evolve into a broader enterprise GRC function. Establishing formal governance over data quality, system access, compliance, and third-party risk across all major platforms.

• Serve as STARR’s primary technical lead and internal subject matter expert throughout the Workday HCM and Financials implementation
• Partner with implementation consultants to ensure platform configuration aligns with STARR’s operational requirements and long-term scalability
• Lead internal testing efforts including UAT coordination, data validation, and issue resolution across all modules
• Coordinate with HR, Finance, Payroll, and IT stakeholders to ensure successful adoption and change management
• Oversee data migration strategy and execution in partnership with the Data and Analytics Analyst

• Own overall Workday platform architecture, configuration standards, and tenant management
• Design and maintain the enterprise security model including role-based access controls (RBAC), security groups, and domain security policies
• Establish and enforce organizational policies for system access, data handling, and compliance
• Coordinate with HRIS Manager (HR) and ERP Manager (Finance) on shared configurations, cross-module dependencies, and business process alignment
• Lead all Workday release evaluations; assess new features and coordinate updates across functional areas

• Own and administer all Workday integrations including payroll providers, benefits carriers, banking/ACH, and third-party systems
• Develop and maintain integrations using Workday Studio, EIBs, Core Connectors, and Cloud Connect
• Build and maintain reports, dashboards, and calculated fields using Workday reporting tools and Prism Analytics
• Troubleshoot integration failures and coordinate resolution with vendors and internal teams

• Serve as the day-to-day relationship owner with Workday and implementation partners
• Manage support cases, escalations, and feature requests through Workday Community
• Provide guidance and governance support to HRIS Manager and ERP Manager on platform-level decisions
• Report on platform health, adoption metrics, and compliance status to IT and executive leadership

• Evolve the role into broader Technology GRC leadership as STARR matures with Workday
• Establish enterprise data governance standards across Workday and other major platforms
• Lead third-party risk assessment and vendor compliance monitoring
• Support audit readiness and regulatory compliance initiatives

• Minimum 5–7 years of hands-on experience administering Workday, with demonstrated expertise in BOTH HCM and Financials modules
• Prior completion of at least one large-scale, enterprise-wide Workday implementation as an internal resource or lead consultant
• Deep expertise in Workday security architecture including RBAC, security groups, and domain security policies
• Strong integration experience using Workday Studio, EIBs, Core Connectors, and/or Cloud Connect
• Proficiency with Workday reporting tools including Report Writer, Composite Reports, and Prism Analytics
• Experience managing Workday releases, testing cycles, and tenant administration
• Strong project management and cross-functional coordination skills
• Excellent communication skills with ability to translate technical concepts for business stakeholders

• Workday Pro certification in HCM, Financials, Integrations, or Security
• Experience in hospitality, restaurant, or retail industries with understanding of tip reporting, hourly workforce management, and multi-state payroll complexities
• Experience with POS system integrations (Toast preferred) for labor and tip data
• Familiarity with GRC frameworks, SOX compliance, or IT audit processes
• Experience implementing or administering Workday Adaptive Planning, Extend, or other advanced modules