Enterprise Sales Executive (Northampton)

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customersdelivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discountsensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Position Overview :

Astound is currently searching for an Enterprise Account Executive in our greater Lehigh Valley, PA market. The Enterprise Account Executive is responsible for outside sales to enterprise level commercial customers, including large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

We're Proud to Offer a Comprehensive Benefits Package Including:

• Competitive compensation plan with uncapped commissions
• 401k with employer match and immediate vesting
• Gas mileage reimbursement program
• Paid parental leave
• Tuition reimbursement program
• Employee discount program
• Flexible work arrangements including remote opportunities
• Entrepreneurial yet established and growing organization where you can make a true impact!

The primary position responsibilities will include, but are not limited to :

• Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
• Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.
• Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
• Respond to demand sales requests
• Supports others within the sales/service team to achieve customer satisfaction
• Other duties as assigned

Our ideal candidate will possess :

• Minimum 5 years experience selling B2B in technology environment
• Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
• Exceptional presentation, negotiation and closing skills
• Seasoned experience building a base of business
• Ability to sell to C level executives within an organization
• Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
• Technical skills related to network and transmission design and local access services
• Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
• Operational understanding of telecommunications ordering, provisioning, and billing processes
• Working knowledge of general marketing principle tools and processes
• Skills necessary for decision making and maintaining customer retention
• Strong interpersonal skills
• Ability to act like an Entrepreneur is a necessary attribute
• Ability to effectively operate in a highly dynamic environment
• Ability to communicate by telephone, correspondence, and in person
• Ability to problem solve and ability to see big picture
• Must have basic computer, typing and mathematics techniques
• Ability to operate standard office equipment, to include personal computer, telephone, printer, copier, facsimile machine, and calculator
• Ability to stay focused and remain composed during peak periods & when dealing with challenging situations
• Must have valid driver's license with clean driving record

Base Salary: The base salary for this position is $82,000 plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Commissions at plan: Targeted commissions are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO :

Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless ofrace, color, religion, sex,gender,pregnancy,childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,genetic information, military or veteran status,citizenship,or other status or characteristic protected by applicable law.We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):