Azure Site Reliability & Automation Engineer

The Azure Site Reliability & Automation Engineer will be the architect of our infrastructure’s reliability. You will bridge the gap between operations and development by applying a software engineering mindset to system administration. Your mission is to "automate everything," reducing manual toil and ensuring our Azure environment is scalable, secure, and self-healing.

About Innovative Systems

Innovative Systems is one of the world's leading global providers of Saas and on-premise data management and compliance solutions. Processing over 90 billion transactions annually and climbing means we are successful, growing and growing fast!

We have chosen Microsoft Azure as the vehicle to support us on this rapid and continuous journey. Having the right people to ride with us on this journey is just as critical. This is where you and your career come in. Do you want to continue to build your career and be a place where you can influence change ? Would you like an environment where you can work with bright, dynamic people at all levels of the organization who strive for mutual success and excellence? If so, we would love to hear from you!

Key Responsibilities

• Infrastructure as Code (IaC): Design and maintain production environments using Terraform , Bicep, or ARM templates.
• CI/CD Pipeline Mastery: Build and optimize deployment pipelines in Azure DevOps or GitHub Actions to ensure seamless, automated code delivery.
• Reliability Engineering: Define and monitor SLIs, SLOs, and SLAs to ensure system health and performance.
• Automation of Toil: Identify repetitive manual tasks and eliminate them through scripting ( PowerShell, C#, or Bash ).
• Incident Response & Post-Mortems: Participate in on-call rotations and lead blameless post-mortems to turn outages into learning opportunities.
• Cloud Governance: Implement Azure Policy and Cost Management tools to keep the environment secure and within budget.

Additional Responsibilities

• Cloud Support & Troubleshooting: Provide direct technical assistance within the Azure ecosystem, identifying root causes and implementing rapid issue resolution.
• Incident Response: Respond to and resolve system issues in a timely manner, triaging severity and engaging cross-functional team members as appropriate to maintain SLAs.
• Cross-Functional Collaboration: Partner with developers, architects, and stakeholders to align infrastructure reliability with business goals and application requirements.
• Adaptive Operations: Perform other technical responsibilities and special projects as assigned to support the evolving needs of the Azure environment.

Required Technical Skills

• Azure Expert: Deep knowledge of Azure App Services, Kubernetes (AKS), Azure Functions, and SQL Databases.
• Coding/Scripting: Proficiency in C#, Python, or Go , and advanced PowerShell for automation tasks.
• Observability: Hands-on experience with Azure Monitor, Log Analytics, and Application Insights .
• Containerization: Strong experience with Docker and orchestrating workloads in Kubernetes .
• Networking: Understanding of VNETs, ExpressRoute, Azure Front Door, and Private Links.
• Advanced Orchestration: Possess hands-on experience with configuration management and modern IaC tools like Ansible or Pulumi .
• Bachelor’s degree in Computer Science, Computer Engineering, Mathematics, Information Technology, or a related field.

Preferred Qualifications

• Professional Certification: Hold a high-level Microsoft credential, such as Azure Solutions Architect Expert or Azure DevOps Engineer Expert .
• Resiliency Testing: Maintain a background in Chaos Engineering principles to proactively identify and fix system weaknesses.
• Analytical Mindset: Demonstrate high intellectual curiosity and elite problem-solving skills to navigate complex cloud obstacles.
• Communication Excellence: Exhibit strong written and verbal communication skills, with the ability to translate technical jargon into actionable business insights.
• Professional Drive: Self-motivated with a robust work ethic and a "bias for action" when improving system performance.
• Collaborative Autonomy: Proven ability to work independently on specialized tasks while remaining a cohesive, contributing member of a high-performing team.

Locations: This position is hybrid based at our World Headquarters in Pittsburgh, Pennsylvania OR there may be remote work opportunities for individuals residing within the following states: Florida, Georgia, Illinois, Maryland, Minnesota, New Jersey, New York, Ohio, Texas and Washington, DC.

Innovative’s world headquarters is in Pittsburgh, Pennsylvania. Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE and São Paulo, Brazil.


Innovative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

NOTE: Innovative Systems, Inc. is unable to provide visa sponsorship for this position. Applicants requiring sponsorship now or in the future cannot be considered.