Telecommunicator I

City Of Reading
Reading, PA

TELECOMMUNICATOR I

 

JOB VACANCY #:  JV 2026-8

THE POSITION OF: Telecommunicator I

DEPARTMENT/DIVISION OF: Police/Special Services

FLSA CLASSIFICATION: Non-Exempt

CLASSIFICATION: AFSCME 2763 – Rank & File

SCHEDULE: Full-Time (3:00 PM – 11:00 PM)

SALARY: $26.34/HR + $0.40 Shift Diff

POSTING DATE: March 4, 2026

 

Qualified, interested candidates must submit an application and current resume. Any questions email:   [email protected]  

 

POSITION SUMMARY :


The Telecommunicator I is responsible for answering emergency and non-emergency calls and monitoring various systems.


Typical duties may include but not limited to:

  • Handling emergency/non-emergency calls and additional requests for police service.
  • Successfully operate various systems, software, and radio console equipment.
  • Apply policies, procedures, and guidelines relating to emergency/non-emergency situations.
  • Ability to exercise sound judgment and stay calm under stressful situations in order to provide prompt responses to emergency situations.
  • Ability to lead, provide direction, and assist other department personnel in various situations when needed.
  • Work closely with other police divisions or agencies to ensure information is communicated efficiently.
  • Complete department training, testing and required certifications.
  • Ability to work mandatory overtime in order to maintain minimum manning with as little as one hour notice.
  • Work schedules are set based upon the department needs and seniority.
  • Must be able to work nights, weekends, holidays, and overtime.
  • Maintain security clearances in order to access Criminal Justice Information Systems (CJIS).
  • Maintain confidentiality at all times.
  • Uphold a professional work environment.
  • Perform other duties as assigned.


MINIMUM QUALIFICATIONS :

  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • Successfully pass a thorough background investigation, drug screening and maintain a clear criminal background.
  • No FELONY or MISDEMEANOR.
  • Ability to type 35 wpm with accuracy.
  • Pass the pre-hire Critical assessment test; scoring at least 85% or higher.

 

 

Posted 2026-03-09

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