Portfolio Business Architect Principal

FedEx Dataworks
Pittsburgh, PA

Aligns business requirements with business architecture concepts such as value streams, capabilities, stakeholders, business strategy, and initiatives. This involves working collaboratively to ensure the business architecture reflects the reality of the business. Collaborates and manages relationships across business units to clarify stakeholder concerns. Facilitates the mitigation of concerns through establishing causality and identifying business critical straight-line links between elements in the business architecture. Architects the implementation alignment of business unit strategies, the delivery alignment of business change/initiatives, and the performance alignment of the business operations using business architecture visual modeling and design tooling. Depicts the business such that strategies and goals are clearly articulated, management decisions are based on facts, transformations are focused on business priorities, and issues to be addressed are based on clarity and facts. Additional responsibilities may include specifying clear business intentions that can be supported by information technology (IT) from an enterprise architecture perspective.

Essential Functions

  • Engages with requirements analysts to address the root cause of capability gaps and to move the capability toward its future state
  • Aligns business requirements to the business vocabulary defined within the business architecture body of knowledge
  • Communicates business strategy and the desired value delivery and capability outcomes
  • Advises executives on available options to satisfy customer demand during decision making using the business architecture
  • Actively collaborates with Solution Architects through capability mapping to application architecture to provide business and IT with a concise set of conceptual business/IT mappings that can be driven down to a significant degree of detail and, as a result, provide insights into design, transformation, modernization, and automation options
  • Involved in the creation and utilization of standardized architectural communications and templates
  • Engages with business and technical stakeholders to understand and document the FedEx strategy, including target capabilities, current state assessment, and recommendations for transition plans.
  • Participates in the execution of the portfolio governance process to assess IT solutions and prioritize them for executive management.
  • Collaborates with the Business and IT architecture community to apply architectural principles and translate strategic goals into actionable roadmaps
  • Communicates complex solutions to all levels of stakeholders, including executive management.
  • Supports the SAFe Portfolio Kanban process by breaking down portfolio epics into smaller, consumable work bundles for value streams.
  • Actively collaborates with Value Stream Business Architects to elaborate value stream backlog bundles of work and synchronize execution with the strategic roadmap.
  • Assesses and documents the impact of changing strategic direction on established and planned roadmaps.
  • Contributes to the growth of understanding and knowledge of Business Architecture practices, processes, and tools throughout FedEx.
  • Performs other duties as assigned


Minimum Education

Bachelor’s degree in systems engineering, software engineering, information systems, operations research, computer science, or related quantitative discipline.

Certified Business Architect (CBA)®, The Open Group Architecture Framework (TOGAF)® Enterprise Architecture Practitioner, Graduate Certificate in Business Architecture or other related architecture certification or status.

Minimum Experience

Four (4) years’ work experience in applying business architecture principals and progressively elaborating and identifying courses of action within the boundaries of one or more portfolio. Extensive knowledge and experience in the application of business architecture within strategy execution, an enterprise operating model, and customer experience design. Proven track record of establishing business architecture and enterprise architecture framework alignment.

More advanced degrees may offset experience requirements.

Knowledge, Skills and Abilities

  • Ability to visually represent the architecture, design, and implementation of complex software systems through Unified Modeling Language (UML) class diagrams
  • Demonstrated expertise in modelling and managing complex information for individuals, groups, and large organizations with architecture tooling (e.g., Sparx Enterprise Architect, IRIS Business Architect, etc.)
  • Direct experience producing business capability health assessments through strict adherence to principles and guidelines of BIZBOK, TOGAF or Capability-Based Planning frameworks
  • A compelling track record of producing gap analysis reports for global and cross portfolio initiatives that compare the current state and desired future state of the business and identifies the gaps in such a way to align with digital transformation frameworks (e.g., knowledge of The Business Model as defined by the Feld Group Institute and methods of achieving short-term results and long-term vision is desired)
  • Fluent in the usage and application of strategic frameworks and tools such as the Objectives and Key Results (OKR) framework, Norton Kaplan Strategy Map, Michael Porter’s Five Forces Model, Business Motivation Model (BMM), Hoshin Kanri, SWOT Analysis, and Ansoff Product/Market Grid
  • Business and customer focus mindset, able to articulate complex regulatory and legal requirements and propose compliance options that minimize costs to the business and adverse impacts to the customer experience
  • This role follows a hybrid schedule, with the expectation of being in the office three days per week in Memphis, TNAbility to delineate products purchased by third party customers using multidimensional views of product lines (e.g., parcel, freight, domestic, international, residential recipient, commercial recipient, branded packaging, business essentials) aligned to product families (e.g., shipping, packaging, printing, subscription services) and able to qualify product entitlements (e.g., money back guarantee, warranties).
  • Strong oral and written communication skills.


This role follows a hybrid schedule, with the expectation of being in the office three days per week in Memphis, TN, Plano, TX, Orlando, FL or Pittsburgh, PA. Remote can be considered for business cases.


Preferred Qualifications:
 

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision, and dental insurance, retirement plans, and tuition reimbursement

Pay: US Pay Range: $9,719.96/mo - $16,523.93/mo

Additional Details: 


FedEx Dataworks is an Equal Opportunity Employer including, Vets/Disability.

  • Know Your Rights
  • Pay Transparency

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].

Posted 2026-04-03

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