Catering Sales Coordinator - PA Conv. Ctr

The Catering Sales Coordinator is responsible for providing support to the Catering Sales Managers by serving as a key point of contact between clients, vendors, and internal departments.

Job Responsibilities

• Support Catering Sales Managers in managing client relationships, responding to inquiries, and scheduling site visits
• Assist in preparing customized proposals, banquet event orders (BEOs), contracts, and invoices
• Maintain client communication to confirm event details and follow up on post-event feedback
• Maintain and update client records, event files, and contract tracking systems

• Schedule internal meetings, tastings, walkthroughs, and pre-convention meetings
• Create and distribute daily and weekly reports for internal teams (e.g., event summaries, change logs)
• Process payments, deposits, and credit applications in coordination with the finance team
• Liaise with culinary, operations, and stewarding teams to communicate event details and ensure client expectations are met
• Monitor event timelines and deliverables in collaboration with Catering Managers and Operations team
• Attend select events as needed to provide on-site support or client service assistance
• Maintain a professional, friendly, and responsive demeanor with all stakeholders
• Contribute to team meetings, process improvements, and special projects

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Associate’s or Bachelor’s degree in Hospitality Management, Business, or related field preferred
• 1–3 years of experience in catering, event planning, sales support, or hospitality administration
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with catering/event software (e.g., Delphi, Caterease, Social Tables) is a plus
• Excellent organizational and time-management skills; ability to manage multiple priorities under pressure
• Customer-focused mindset with a high level of professionalism and discretion
• Ability to sit, stand, and walk for extended periods of time
• Occasionally required to lift and/or move up to 25 pounds
• May require availability on evenings, weekends, or holidays depending on event schedules

Education

Bachelors preferred