Business Analyst - PLM & Healthcare Domain (9408-1) W Chester, PA

ESR Healthcare
West Chester, PA

Business Analyst – PLM & Healthcare Domain (9408-1) W Chester, PA

Product Lifecycle Management (PLM) systems and tools., medical device, life sciences, or healthcare domain.

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Experience level: Mid-senior Experience required: 12 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Must have experience in medical device/life science/health care domain.

• Must have working experience in PLM technology.

• Understand user needs and translate them into detailed requirements for the Squad

• Build use cases, writes, manages and clarifies user stories, visualization, and process flows

• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience

• Stay 2-3 sprints ahead of squad and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint

• Communicate vision to developers and testers

• May help write UAT scripts and participate in User Acceptance Testing as needed

• Document confirmed business processes to serve as reference for development and IT support

• Apply business process improvement methods for optimization

• In partnership with the PO, maintain deep understanding of the business processes and requirements to ensure that the squad’s backlog priorities are aligned with business / Group needs

• Track metrics and build reports to measure progress

• Help manage dependencies with other squads’, working closely with squad PO, peer PAs and the Product Manager

• Apply compliance requirements within scope of responsibility, ensures SDLC documentation, system configuration and compliance activities are up to date as required

• Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertiseSupport and/or facilitate system demos via inspect and adapt workshops as needed

? Understanding of customer journeys and customer experience

? Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology

? Creates a culture that relentlessly focuses on helping the people and organizations we touch

? Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve

? Equipped with foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work

? Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes*

? Demonstrated success in leading cross-functional self-organized teams

? Contributes ideas that challenge thinking

? Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment."

Posted 2025-07-30

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