Case Interviewer - Electronic Monitoring Field Operations, Pretrial Services

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth  - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion  - Find a career in a place where everyone belongs.
• Benefits  - We care about your well-being.

Agency Description

The First Judicial District of Pennsylvania (“FJD”) is the Philadelphia County Court System and is composed of two courts: the Court of Common Pleas and the Municipal Court. The mission of the FJD is to adjudicate cases and provide services to the community within our jurisdiction while ensuring fair, timely, and accessible justice to the people of Philadelphia. The FJD is part of the Unified Judicial System reporting into the Pennsylvania Supreme Court of Pennsylvania.

In order to apply and be considered for this position, please visit to complete an application and upload a resume.

Job Description

Position Summary

This is a staff-level position primarily tasked with the installation and general maintenance of Electronic Monitoring equipment within residential settings and/or affixed to an individual court-ordered to Electronic Monitoring supervision as a condition of pretrial release or post-trial sentencing. General duties also include the performance of telephone and field investigations to obtain the required documentation, verify information, and confirm equipment readings post-installation. While performing their assigned tasks, employees are expected to have minimal physical/direct contact with clients and their families during the equipment installation process. Work assignments are distributed to team members daily, and outcomes are expected to be documented before the end of assigned shifts.

As with any entity within the First Judicial District, the Pretrial Services Department may be called upon to ensure the performance of essential duties or functions as deemed so by administrative and governing bodies, which may result in an individual being available perform essential tasks during court closures and/or non-traditional hours. 

In order to apply and be considered for this position, please visit to complete an application and upload a resume.

Essential Functions

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Review documents to ensure information is properly prepared for field investigation.
• Obtain current information relevant to the residential location being reviewed for facilitation on Electronic Monitoring.
• Installation of Electronic Monitoring field equipment into a verified residential location.
• Attach Electronic Monitoring equipment on to the individual being facilitated on Electronic Monitoring.
• Prepares reports for Pretrial and Probation Officers when required.
• Maintain a log on all daily transactions and input outcomes within a designated case management system.
• Interview general public and related parties in all cases.

In order to apply and be considered for this position, please visit to complete an application and upload a resume.

Competencies, Knowledge, Skills and Abilities

• Knowledge of interviewing techniques and principles.
• Knowledge of the operations and procedures of the electronic monitoring services.
• Knowledge of office practices and procedures utilizing Microsoft Word, and Outlook to document daily activities.
• Knowledge of the English language and spelling.
• Skill in eliciting information quickly and easily.
• Skill in giving information clearly and concisely.
• Ability to learn departmental functions and organization.
• Ability to establish and maintain effective working relationships with superiors, associates, and the general public.
• Ability to work a rotational schedule 24 hours a day, seven days a week, holidays, court closures, and inclement weather.

In order to apply and be considered for this position, please visit to complete an application and upload a resume

Qualifications

1. A high school diploma or equivalent.

AND

One year full-time technical experience related to the installation, maintenance, and diagnosis of electronics.

1. Experience in an investigative field environment is preferred.
2. Ability to perform the essential functions of the position.
3. Ability to wear the required uniform while performing the duties of this position.
4. Ability to work rotational shifts, weekends, and holidays in the field and office environments as well as the ability to work during all court closures.
5. Ability to climb stairs, kneel, and bend along with handling Electronic Monitoring Equipment.
6. Ability to operate a court-issued motor vehicle
7. Possession and maintenance of a valid United States driver’s license.
8. Covid-19 Vaccination is recommended.
9. Must work on site (not remote).

Additional Information

In order to apply and be considered for this position, please visit to complete an application and upload a resume.

Salary Range: $38,123- $41,437

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 4 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: