Network Provisioning Specialist
- Perform provisioning, testing and activation of data, internet and transport services.
- Perform circuit provisioning through the cross-connection of transport network equipment.
- Perform Layer 2 provisioning through Ethernet switch network elements.
- Coordinate circuit provisioning and remote testing activities with field operations, vendors, business partners and customers, including after-hour hot cuts to meet customers' critical dates and maintenance window policies.
- Configure Juniper and Cisco routers and switches, optical transport equipment. Operate the appropriate test equipment.
- Trouble-shoot network services as calls come into the DQE NOC.
- This position includes “on call” responsibilities. Members of the “on call” schedule rotate on a weekly basis to provide after hours assistance for support tickets that have been escalated by the DQE NOC. On average, members are on call once every 8-10 weeks .
- Knowledge of implementation and troubleshooting optical transport equipment
- Knowledge of provisioning or maintaining electrical transport services and working knowledge of data, Ethernet and IP services
- Possess strong awareness of network and customer information security. Demonstrate understanding of common network records processes and procedures. Strong attention to detail and situational awareness.
- 1+ years of relevant experience.
- Network Certification (e.g. Cisco CCNA or Juniper JNCIA) is a plus
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