Director sales ops

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

Position Overview:

The Director of Sales Enablement will lead the strategy, tools, and processes that empower our sales organization to perform at its highest level. This role partners closely with Sales, Marketing, Operations, and cross-functional teams to improve sales productivity, drive revenue growth, and ensure alignment across the customer journey. The Director will also oversee customer hierarchy and segmentation strategy, ensuring teams are focused on the right accounts and opportunities.

Key Responsibilities

• Serve as subject matter expert for sales tools (e.g., Salesforce, Highspot, ZoomInfo, Salesforce Maps), driving adoption and ROI
• Define and manage customer hierarchy and account segmentation criteria across sales teams
• Optimize sales processes and systems to improve funnel throughput, close rates, and overall efficiency
• Engage directly with frontline and mid-level managers to assess strengths, identify development areas, and provide tailored coaching that enhances leadership effectiveness and drives team performance
• Translate data and insights into actionable focus areas for each sales team through analyzing sales metrics and KPIs to identify trends, bottlenecks, and opportunities for growth
• Drive cross-functional collaboration by interacting with Sales, Marketing, Customer Care, Service, Supply Chain, and IT to ensure consistent messaging and delivery across all areas
• Establish and maintain sales playbooks, rules of engagement, and best practices
• Design dashboards and reporting tools to improve visibility into pipeline health, deal progression, and rep performance
• Act as a strategic advisor to sales leadership, consulting on team-specific improvements and sharing best practices
• Champion new initiatives, bridge organizational divides, and foster a culture of continuous improvement

Requirements

• 8+ years of experience in one or more of the following: B2B sales, sales management, or sales enablement, sales operations, including leadership roles
• Proven success implementing enablement strategies and tools that drive measurable outcomes
• Strong analytical skills with experience using KPIs and dashboards to inform decisions
• Excellent communication and cross-functional collaboration skills
• Demonstrated ability to influence outcomes and drive alignment across teams
• Experience managing CRM systems and reporting frameworks
• Familiarity with SaaS, subscription, or recurring revenue models
• High energy, resilient, and comfortable navigating ambiguity
• Strong project management and prioritization skills
• Integrity-driven, humble, and committed to continuous learning
• Must be able to travel quarterly to engage with managers, reps and/or hold in-person workshops

Benefits

• Competitive base salary plus bonus opportunity.
• Tuition reimbursement
• Medical, vision, and dental insurance
• Unlimited paid time away
• Short- and long-term, supplemental, and company-paid life insurance.
• 401(k) retirement savings plan.

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

Beware of fake job offers falsely claiming affiliation with our company.

• We never request banking details or other personally identifiable information during interviews
• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment
• Official emails are from our domain. Our approved emails will come from @quenchwater.com.Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at [email protected]

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.