Regional Service Director

Job Description

Job Description

Apartment Regional Service Director

$80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement.

Benefits available on the 1st of the month, following only 30 days of employment:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts for Medical Expenses and Dependent Care
• Short-Term Disability Income Insurance – at no cost!
• Long-Term Disability Income Insurance – at no cost!
• Life Insurance
• 401K plan with employer match

Added benefits:

• Tuition assistance program
• $1,000 employee referral rewards
• 15 PTO days per year
• 1 volunteer time off day per year
• Paid holidays and 2 floating holidays
• 20% rent discount at any Berger community – eligible on your first day of employment

Type: Full Time: 8AM-4:30PM, Monday-Friday.

Location: Tri-State Area (PA/DE/MD) – Travel between West Chester, Phoenixville, Glenmoore, Kennett Square, Boothwyn, Wilmington, and Bel Air.

Minimum Experience: 8 years in Property Management at a Service Manager level or beyond.

Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus.

Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies.

What you’ll do:

• Lead and mentor Service Managers and maintenance teams.

• Oversee maintenance operations, inspections, and compliance.

• Support preventive maintenance and quality assurance programs.

• Respond to emergencies and ensure readiness for regulatory reviews.

• Drive operational efficiency and partner with vendors.

Why Berger?
At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth.

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