Value Consultant

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

Value Consultants use business strategy and data analysis to influence a customer’s buying decision, and increase value selling across our go-to-market. Through leading strategy workshops, business discovery, data modeling, and creating compelling narratives, the Value Consultant (VC) works with customers to capture the heart of their business priorities and the impact of solving their challenges. VCs don’t just calculate ROI, they are strategic thought leaders who influence the entire customer lifecycle from presales to postsales. This position will be the dedicated Value Consultant for the Commercial Business Unit (CBU). You will partner closely with Sales, Customer Success, Presales, and Partners/Professional Services on strategic deals to increase win rates, average deal size, and total revenue to help grow our CBU business. You will also collaborate with Product and Marketing to ensure our value messaging stays aligned with our evolving market and product capabilities.


This position is an individual contributor role reporting to the Director of Value Consulting.

Responsibility

• Partner with the account team and customers to build collaborative Account Strategies, Business Cases, and Value Realization studies

• Synthesize customer research and discovery data into clear, persuasive stories that drive action in stakeholders

• Collaborate with internal teams to do what’s best for our customers

• Work with sales leaders on territory planning, go-to-market strategies, and field enablement. As an example, value-centric enablement may include teaching reps how to apply self-service tools, identify and action sales plays, or enhance account research methodologies

• Combine a collaborative mindset with refined presentation skills to serve as a consultative advisor. You will influence both internal account teams and customer stakeholders, navigating complex organizational dynamics to find ways to expand and improve our customer partnerships

Job Designation

Remote:

Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

• 5+ years of related experience

• Experience developing business strategies, including building executive-ready presentations

• Experience with financial modeling, and creating a compelling narrative from complex scenarios and data

• Experience working with employees at all levels of an organization, including executives

Preferred

• Proven background of innovation and change management. Has designed, implemented, and driven adoption to new approaches of complex issues. Routinely identifies and recommends opportunities to change

• Management consulting experience

• Masters in Business Administration (MBA), or related experience

• Strong executive presence with key stakeholders and customer presentations

• Experience designing and facilitating strategy development workshops

• In-depth knowledge of SaaS sales practices and processes. Understands the different disciplines, channels, and platforms involved, and how to collaborate to drive customer strategies

• Strong analytical and storytelling skills

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $121,900.00 - $182,875.00 base salary

Illinois, Colorado, Massachusetts and Minnesota:$118,300.00 - $171,475.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $118,300.00 - $176,800.00 base salary

Washington DC: $121,900.00 - $176,800.00 base salary

Ohio: $115,300.00 - $167,125.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits

provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice:

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life At Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.