Director, Medical Information

Proclinical Staffing
Philadelphia, PA

Director, Medical Information - Contract - Philadelphia PA

Are you ready to make a groundbreaking impact in the world of biotechnology? Join a growing company that's shaping the future of healthcare and science.

Proclinical is seeking a Medical Information Specialist to lead and manage medical information strategies and resources.

Primary Responsibilities:

This role focuses on ensuring high-quality, compliant medical information documents and processes while collaborating with internal and external stakeholders.

Skills & Requirements:

  • Strong understanding of medical information processes and regulatory compliance.
  • Experience in developing and managing medical information documents and SOPs.
  • Proven ability to manage vendor relationships effectively.
  • Excellent problem-solving and communication skills.
  • Attention to detail and ability to handle escalated inquiries professionally.

The Director of Medical Information's' responsibilities will be:

  • Develop and implement medical information strategies and response resources.
  • Plan, create, and maintain high-quality medical information documents, including FAQs and other standard materials, ensuring timely review, approval, and implementation.
  • Ensure compliance with global regulatory requirements.
  • Develop and standardize medical information processes through SOP creation.
  • Lead and manage relationships with contact center vendors, including identifying, onboarding, and training new vendors as needed.
  • Handle escalated responses to non-standard medical inquiries, ensuring accurate, timely, and compliant resolutions.

If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at [email protected]

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

Posted 2026-01-15

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