Lead

Cengage Group
Philadelphia, PA

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

About the Role

Are you prepared to seek a challenging and stimulating role with a high-caliber team? At Cengage, we are looking for a Special Orders Lead who is devoted to achieving detailed execution in a dynamic environment. This is an outstanding opportunity to join a company that values innovation, reliability, and outstanding performance.

Responsibilities

As the Special Orders Lead, your input to our operations will be vital. Your duties will include:

  • Leading and coordinating Special orders, Special handling and Event service orders to ensure timely and accurate delivery

  • Applying Advanced Log Pro for tracking and managing warehouse inventory

  • Collaborating with internal teams to address customer needs and effectively implement solutions

  • Leading and mentoring a team to achieve high performance and accountability

  • Ensuring strict adherence to company policies and procedures

  • Implementing confirmed strategies to optimize workflow and efficiency

  • Effectively communicating with collaborators to share updates and address issues.

Requirements

To be successful in this role, you should have:

  • Confirmed experience in a leadership role, preferably in a warehouse or logistics environment

  • Advanced knowledge of Log Pro and warehouse inventory systems

  • Demonstrated strong reliability and accountability in handling tasks and responsibilities

  • Proficiency in Microsoft Outlook and other communication tools

  • Strong communication skills to work effectively with team members and collaborators

  • A track record of efficiently implementing solutions and improving processes

Why Cengage?

At Cengage, we foster a comprehensive and team-centric culture where we prioritize your development and successes. We strongly value empowering our employees to unlock their full potential and excel at the highest level. Join us and be a part of a team that values innovation, integrity, and exceptional performance. Propel your career forward with Cengage!

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] .

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$22.00 - $28.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Posted 2026-01-11

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