Executive Assistant

The Executive Assistant provides high-level executive clerical support for the Executive Director, Finance and Human Resources Departments. Handles all Board related communications and activities.

Required Performance Standards

• Communications: Writes and speaks clearly, logically and concisely. Listens effectively. Demonstrates small and large group communication skills. Keeps colleagues, team members and supervisors well informed. Participates in group discussions.
• Customer Service: Presents welcoming behaviors. Remains helpful and professional with members. Responds quickly and cooperatively to requests from staff or public. Follows Dauphin County Library System’s (The Library) guidelines and training for customer service approach. Demonstrates ability to determine customer's needs. Follows up on customer transactions.
• Analytical Skills/Problem Solving/Decision Making: Uses sound judgment in making decisions. Constructively manages conflict. Works with others to solve problems and achieve results.
• Technological Skills: Demonstrates ability to use computers. Demonstrates ability to access and use the Internet and electronic databases. Demonstrates ability to use and maintain equipment basic to job.
• Workplace Maintenance/Management: Maintains and manages workplace security and safety. Pays attention to personal workspace housekeeping.
• Flexibility and Adaptability : Remains calm in difficult, ambiguous, and challenging situations. Responds appropriately to changes in direction and priorities. Adapts personal style to work situations. Takes corrective action when required.
• Interpersonal and Group Relationships: Willing to work with and for others. Supports and facilitates cooperation among others.
• Professional Standards and Ethics: Protects and values patron confidentiality and organizational security. Supports mission and vision of the library. Upholds American Library Association's Library Code of Ethics as interpreted by The Library. Works toward furthering a library-conscious community.
• Professional Development and Leadership: Seeks opportunities to pursue one's personal goals and those of the organization. Sets and models high performance standards. Encourages others to make good decisions and take ownership in decision-making and problem-solving.
• Time and Workflow Management: Manages personal time effectively. Manages workflow effectively.

Environmental Conditions

Primarily works indoors, seated at a desk, using a computer.

Essential Functions

• Provides Board related support including coordination of Board communications, updating of Board portal, recording and distributing meeting agendas, minutes, and maintaining accurate Board lists.
• Provides Board Committee support for three committees including coordination of committee communications, updating of Committee portal, recording and distributing meeting agendas, minutes, and maintaining accurate files.
• Manage orientation and onboarding documents for new board trustees and offboarding for departing trustees.
• Supports Finance Department, assisting with accounts payable, posting and filing and making revenue deposits for Finance.
• Provides administrative support to the Executive Director to include calendar management and meeting preparation.
• Orders supply and manage office equipment.
• Backup to open and distribute daily mail and logs all checks received.
• Responds to and resolves administrative inquiries and questions.
• Lives by the Core Values.
• Performs other related duties.

Updated: 4/20/26

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The Library is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion and Equal Access:

The Library respects and values the uniqueness of everyone, recognizing that each person brings a unique perspective and experience to advance our mission. The Library maintains a commitment to diversity, equity and inclusion in our employment practices, prioritizing diversity by eliminating barriers to the hiring process and encouraging diversity in ideas and viewpoints.

The Library is an equal opportunity employer committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

The Library is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services and programs. To request reasonable accommodation related to the application process, contact the Human Resources department at [email protected] or call 717-234-4961 extension 1113.

Minimum Qualifications

Education/Training: High school diploma or General Equivalency Development (GED).

Experience: Two years’ general office experience including dealing with the public. Two years active experience using Microsoft Office Suite or equivalent, performing data entry to a relational database, and searching the Internet in a Windows environment.

Required: Maintains confidentiality of administrative matters. Ability to produce accurate, grammatically correct written communication. Excellent customer service and communication skills, ability to move 20 lbs. unassisted. Requires independent transportation for travel to libraries, programs, and outreach locations.

Preferred: Experience with cloud-based accounting and office software.