Client Director, GTS

Gartner
Philadelphia, PA

About this role:

The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance.The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.

What you will do:

Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts

Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities

Become a trusted advisor for the client across all their primary locations.

Lead overall account and territory strategy to drive YoY growth and retention

Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state

Orchestrate and marshal account planning and execution with cross-BU internal partners

Drive high activity by coordinating prospecting strategies and driving prospecting execution

Account management with the outcome of increased customer engagement and an increase in retention and account growth

Quota responsibility aligned to a specific multinational account

Build and demonstrate mastery of Gartner sales methodology and products

Drive consistent execution of Gartner's proven best practices

Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis

Maintain and leverage competitive knowledge & focus

What you'll need:

15+ years of experience with +10 years of sales experience.

Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales

Proven experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies -offering value added, insightful and strategic insight into their business

Proficient in global account planning, territory management, and developing solution/license architectures

Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications

Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies

Comprehensive understanding of technology buying centers and procurement processes of large global accounts

Extensive and relevant industry knowledge, specific to vertical markets per territory

Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc)

Proficiency in navigating full lifecycle of sales process

Bachelor's or master's degree - desired

#LI-AR4

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 158,000 USD - 210,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email [email protected].

Job Requisition ID:103037

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The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opport

Posted 2026-01-11

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