Collision Center Estimator

Collision Center Estimator – Join Our Growing Team! Shults Ford Harmarville, the leading automotive dealership with a premier collision center, is actively seeking an experienced and detail-oriented Collision Center Estimator to join our dynamic team. If you're passionate about the automotive industry and committed to providing exceptional customer service, we'd love to hear from you! Job Description: As a Collision Center Estimator, you'll be the crucial link between our customers, insurance providers, and our collision repair technicians. You'll assess vehicle damage, provide accurate estimates, and coordinate repair processes, ensuring complete customer satisfaction through effective communication and professionalism. Responsibilities: * Thoroughly inspect damaged vehicles, identifying necessary repairs and replacements. * Prepare accurate and detailed repair estimates using industry-standard estimating software. * Clearly explain repair plans and processes to customers, addressing their concerns professionally. * Work closely with insurance companies, negotiating claims to secure timely approvals and payment. * Coordinate repair schedules with technicians and management to ensure efficiency and timely completion. * Regularly update customers on repair progress and maintain high customer satisfaction ratings. * Manage documentation and maintain organized records of estimates, repairs, supplements, and insurance correspondence. * Ensure compliance with company policies, industry standards, and safety guidelines. Qualifications: * Minimum of 2 years' experience as a Collision Estimator or similar role. * Strong knowledge of collision repair processes and industry standards. * Proficiency with estimating software (CCC One, etc)). * Exceptional communication and customer service skills. * Ability to negotiate effectively with insurance representatives. * Detail-oriented with excellent organizational and multitasking abilities. * Valid driver's license and clean driving record. What We Offer: * Competitive salary and commission structure. * Comprehensive benefits package (Medical, Dental, Vision). * 401(k) retirement savings plan. * Paid time off, including your birthday. * Ongoing professional development and training opportunities. * State-of-the-art collision repair facilities and supportive team environment. Work Location: In person at Shults Ford Harmarville Shults Ford Harmarville is an Equal Opportunity Employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, veteran status, or any other characteristic protected by law.