Project Manager III, IRT System Design

IQVIA
Bethlehem, PA

Interactive Response Technology (IRT) System Design

The main purpose of this role is to write the requirements of the assigned IRT studies and manage the implementation in a way that ensures all patients get treated with the right study drug as per the Sponsor's study protocol. This is a highly consultative position in which the PM needs to utilize their Cenduit IRT knowledge to ensure a successful system build.

System Design Role Requirements (40%)
  • Analyze the protocol and discuss the system needs with the client
  • Consult the client in the best way to setup an IRT system for their study
  • Author the user requirement documents and review with the client study team and internal teams

Project Management (20%)
  • Manage the study timelines and ensure study gets delivered before First Patient In (FPI)
  • Review scope against initial proposal and manage needed budget changes
  • Check progress of all deliverables and ensure internal teams get support as needed
  • Perform system quality review (SQR) with Technical Operation team after the study is programmed and demo the system to the client

User Acceptance Testing (20%)
  • Perform internal user acceptance testing with the Technical Operations team and the technical PM team after study is validated
  • Manage the UAT activities with the technical PM team based on the client needs
  • Actively support client and clarify client's questions during the UAT Other tasks (20%)
  • Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams
  • Manage system change requests for protocol amendments
  • Provide detailed handover training of the study and system to the Client Services PM
  • Provide peer-level training, mentoring of new hires and Jr. PM Staff, and give formal technical training sessions. May participate in Investigator meetings, bid defenses, quarterly business reviews with clients; and support both client and qualification audits.
  • Other related duties as required by business need

Requirements

Education & Experience
  • Bachelor's degree or equivalent combination of education, training and experience
  • 2+ years of IRT project management experience required
  • 4+ years of project management experience preferred

Skills & Competencies
  • Strong customer service ethic, always providing excellent service to both internal and external 'clients'
  • Established acumen in working with external clients
  • Accountable to perform tasks on-time and with high quality
  • Established IRT technical aptitude (consultative-level for System Design role)
  • Excellent written and verbal communication skills
  • Strong team player with ability to work independently
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Good problem solving and analytical skills
  • Strong IT skills and working knowledge of Microsoft Office

Additional information
  • This role will require extensive use of the keyboard and therefore repetitive motion of the fingers and will involve sitting for extended periods of time.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $76,000.00 - $190,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Posted 2025-09-20

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