Medical Triage

Job Description

Job Description

Description:

Join us at Dermatology Partners, where your career flourishes alongside your health and happiness. Y our future starts here-let's grow together!

Discover the Benefits of Joining Dermatology Partners!

• No Nights or Weekends
• Growth Opportunity
• Medical, Dental, and Vision Insurance
• PTO & Paid Holiday’s
• 401 (k) with 4% employee match-Fully Vested
• Company paid Life Insurance
• Options of additional Life insurance, Short & Long term disability, Critical Illness and Accident Insurance
• Employee Discount
• Referral Bonus
• Employee Appreciation Day: Dorney Park in Fall
• Employee Assistance Program (EAP)

Dermatology Partners is a Dermatology group with locations in Pennsylvania, Delaware, and Maryland. Our Core values are the foundation for everything we do as an organization.

Our Core Values are:

• Grow Together
• Seize Opportunity from Struggle
• Outcome Over Ego
• Commitment to Serve
• Do The Right Thing

What your responsibilities will be in Medical Triage:

• Providing pathology results and Prior authorizations as allowed
• Respond within 24 hours to messages sent through multiple message channels
• Send applicable prescriptions
• Handle medication and prior authorization electronic faxes for multiple providers
• Accurately filling out prior authorization request forms and documenting charts with updates
• Ensure that patient medical records are up-to-date in accordance with regulatory and compliance policies
• Schedule general, cosmetic, and surgical appointments for multiple providers
• Recognizing, documenting, and informing the Supervisor regarding the trends in internal and external calls
• Mailing of Certified Letters for non-compliance
• Provide excellent customer service to all patients
• Cross trained in Customer service (Call Center) call types & functions
• Complete a clinical rotation as needed
• Other duties as assigned

What we look for:

• Medical Assistant experience (1 year min.)
• Call Center or Medical Scheduling experience
• Strong Customer service
• Excellent written and verbal communication
• Clean and presentable appearance
• Team focused and is able to follow detailed instructions carefully with limited oversight
• Organized, punctual and professional
• Eager to grow and learn with the company
• Fluency in computer systems and a variety of software packages
• Medical Terminology experience
• Dedicated to patients and personable customer service
• Passionate about the field of Dermatology