HR Front Desk Assistant

Job Summary

Human Resources is hiring a temporary employee to join the HR Service Center team as a Front Desk/Student Onboarding Assistant. The Front Desk/Student Onboarding Assistant will assist the HR Service Center team with onboarding related responsibilities by using multiple systems to conduct the following duties.

Essential Functions

Greet and welcome guests including Faculty, Students, and Professional staff.

Manage front desk operations

• • Open and close HR suite
  • Assist walk-in guests with general HR questions and concerns/escalate to HRSC team members.
  • Provide employees with resources/ policy information.
  • Ordering and replenishing supplies
  • Manage incoming and outgoing mail.
  • Collect, scan/upload documentation for processing.
  • Complete I-9 section 2 with newly hired professional staff, faculty, and students.
  • Paperwork routing via email

Support HRSC with student onboarding

• Draft student onboarding letters
  • Initiate I-9's through Tracker system.
  • Collect student new hire paperwork and route for processing.
  • Reply to student inquiries via email and provide status updates to inquiring departments.
  • Track student onboarding in PageUp applicant tracking system.
  • Continuously learn the latest HR best practices to improve workplace efficiency.
  • Other duties as assigned.

Required Qualifications

• HS Diploma or GED
• 1 year of relevant work experience.
• Proficient Microsoft Office or Office 365 skills.
• Ability to work independently and take direction.
• Ability to establish relationships and collaborate with HR colleagues.
• Capacity to switch gears quickly and prioritize assignments.
• Ability to work with a diverse population.

Preferred Qualifications

• Prior experience in HR, or Front Desk Customer Service role preferred.

Physical Demands

• Typically sitting at a desk/table
• Typically standing, walking
• Typically bending, crouching, stooping
Lifting demands
• 25lbs

Location

• University City - Philadelphia, PA

Additional Information

This is a full-time, temporary position, classified as non-exempt. The offered pay is based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

For information about benefits, please review Drexel's Per Diem/Casual/Temporary Benefit Fact Sheet.

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

Advertised: Feb 1 2024 Eastern Standard Time Applications close: Mar 1 2024 Eastern Standard Time