Seafood Delivery Driver
Job Overview :
As a Delivery Driver, you will be responsible for safely and efficiently transporting goods to customers within a designated area. You will ensure timely delivery of products, maintain high standards of customer service, and keep accurate records related to deliveries.
Key Responsibilities:
- Delivery of Goods : Transport products from the warehouse or distribution center to customer locations in a timely manner.
- Route Planning : Follow predefined routes or GPS directions while ensuring the most efficient and safest path is taken.
- Customer Interaction : Provide excellent customer service during delivery, which includes greeting customers, handling any questions or concerns, and ensuring a positive experience.
- Inventory Management : Verify the contents of delivery against orders and confirm that deliveries are accurate, complete, and in good condition.
- Documentation : Maintain accurate delivery records, including delivery logs, receipts, and signatures, and submit required paperwork in a timely manner.
- Vehicle Maintenance : Ensure the delivery vehicle is kept clean, maintained, and in good working condition. Report any issues or concerns to the supervisor or fleet manager promptly.
- Safety Compliance : Follow traffic laws, company safety protocols, and all applicable regulations while on the road.
- Handling Returns : If applicable, collect return items from customers and manage the return process according to company procedures.
- Problem Solving : Address any issues or delays in deliveries, such as road closures, product issues, or customer concerns, and work to resolve them quickly.
Qualifications:
- Education : High school diploma or equivalent preferred.
- License : Valid driver’s license (specific class may vary based on vehicle type).
- Experience : 3 years of delivery experience is preferred.
- Skills :
- Strong communication and customer service skills.
- Ability to work independently and follow instructions.
- Basic knowledge of GPS systems and route planning.
- Ability to lift and carry packages as needed.
- Time management skills to ensure punctual deliveries.
Physical Requirements:
- Ability to lift and carry packages weighing up to 100 pounds.
- Ability to bend, stretch, and sit for extended periods while driving.
- Ability to handle varied weather conditions (if applicable).
Expectations:
- Punctuality : Timely and consistent delivery to customers according to set schedules.
- Professionalism : Always represent the company in a professional manner by wearing uniforms (if provided), using appropriate language, and maintaining a polite demeanor.
- Customer Focus : Ensure a positive customer experience by handling goods carefully, providing clear communication, and resolving issues promptly.
- Accountability : Be responsible for maintaining vehicles and goods, following safety procedures, and delivering accurate paperwork.
- Adaptability : Be flexible to handle changes in route, delivery requirements, or unforeseen situations.
Work Schedule:
- Full-time/Part-time options available. Weekend availability is mandatory.
- Flexible hours with possible weekends and holidays required depending on business needs.
- Overtime may be available based on delivery needs.
Must maintain a valid driver's license and DOT card.
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