Steve & Kate's Senior Camp Team Leader

Step into a role as Steve & Kate's Senior Camp Team Leader where in this role, you will lead and manage the Field Leadership Team for S&K Camps field operations. This role ensures operational excellence, leadership development, and alignment with the company’s strategic goals. The position is responsible for hiring, onboarding, coaching, and performance management of field staff, while also supporting program quality, customer experience, and organizational growth.

Camps

The primary purpose of this role is to lead and manage the Field Leadership Team for S&K Camps field operations and manage the Field Leadership Team for S&K Camps including direct oversight of Team Leads (8+) and indirect oversight of Camp Directors (80+) nationwide.

Field Trip Camps

The primary purpose of this role is to lead and manage the Field Trip Leadership Team for S&K Camps, including direct oversight of Team Leads (3+) and indirect oversight of Field Camp Directors (30+ and growing) nationwide. This role is also responsible for strategy and continuing to build out the Steve and Kate's Camp Field Trip program. This role ensures operational excellence, leadership development, and alignment with the company’s strategic goals. The position is responsible for hiring, onboarding, coaching, and performance management of field trip staff, while also supporting program quality, customer experience, and organizational growth in a growing line of business.

This position is remote.

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities:

Depending on the line of business, the position may perform some or all of the below functions:

Major Functions/Responsibilities

• Provide leadership to Team Leads and indirectly oversee Camp Directors and camps across all regions.

• Hold Team Leads accountable for regional performance, budgets, and operational goals.

• Facilitate monthly virtual meetings, annual conferences, and professional development sessions.

• Support the design of hiring, onboarding, goal setting, and performance management processes and strategies.

• Management of Camp Directors includes designing and implementing onboarding for full time employees, defining responsibilities and goals, coaching, and partnering with HR for performance management processes

• Partners with National Director to make sure the development and management of Field and Leadership team supports company’s planned growth and strategic roadmap

• Conduct regular site visits when camps are in session and support in quality assurance assessments.

• Evaluate program quality and lead continuous improvement efforts.

• Implement performance management strategies, including coaching and corrective actions.

• Evaluate program quality and lead continuous improvement efforts.

• Partner with People Operations to design and implement hiring and assessment process for all hires

• Provide escalation support for health, safety, and licensing issues and ensure emergency response plans are implemented, and licensing standards are met.

• Escalation support for customer service, staff and health and safety issues that occur. Support Family experience team in timely response to concerns.

• Ensure programs are executed with fidelity, safety, and state regulations in mind. Supports the evaluation of these measures regularly.

• Senior Team Lead, Camps

  • Directly manages the Field Leadership Team for S&K Camps including direct oversight of Team Leads (8+) and indirect oversight of Camp Directors (80+) nationwide.

• Senior Team Lead, Field Trip Camps

  • Directly manages support team (3 in ‘26) and seasonal leadership for field trips

  • Planning and execution of all Field Trip activities including transportation, venues, food, pick up and drop off points. Regularly evaluates the program for safety and success.

  • Partners with National Director to make sure the development and management of Field and Leadership team supports company’s planned growth and strategic roadmap

  • Partners with Site Partnerships team to determine where product is best placed and executes finding a host location (park or school as required)

  • Manage the forecasting, execution and recording of field trip budgets related to programming, equipment, and field team travel for support and quality assurance.

Qualifications

• Bachelor's Degree in Business, Early Childhood Education, Education or related degree - Required

• 5 years Administrative or Supervisory Experience in a Camp, Education or Childcare setting - Required

Additional Job Requirements

• Past multi-site management or leadership experience is required; experience hiring and managing teams.

• Must demonstrate an understanding of required quality camp standards; knowledge and ability to lead staff in implementation of developmentally appropriate program; experience and skill in communication, leadership, organization and supervision; sensitivity and responsiveness to needs of families, staff, and client/hosts; and ability to perform job responsibilities in all levels of direct care.

• Demonstrated sensitivity and responsiveness to needs of parents/guardian, staff, and client/host.

• Must demonstrate working knowledge and management of business operations and financial performance proficiency, combined with technology platforms for business operations, such as HRIS, timekeeping, enrollment tracking and billing.

• Strong leadership, supervisory and organizational skills, demonstrated ability to handle multiple tasks.

• Experience working in an inclusive work environment and managing across differences.

• During camp programs, Senior Team lead may be expected to travel to visit sites.

• Candidates who meet the ACA standard of being at least 25 years old are preferred.

Bring your leadership skills and passion for early childhood education to Bright Horizons, where you’ll foster an enriching environment for children, families, and staff. Discover how far your career can take you in an inclusive workplace where you can be you. Apply today to explore the possibilities!

Salary/Hourly Rate and Other Compensation Disclosures:

The annual starting salary for this position is between $100,000- $125,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

Deadline to apply: this posting is anticipated to remain open until 10/31/25

Life at Bright Horizons:

At Bright Horizons, you’re more than your job title — you’re the difference . Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.