Light Duty Tow Truck Driver

Job Description

Job Description

Perform emergency road service, towing, transportation moves, accident recovery, and abandoned vehicle recovery using assigned truck and towing equipment correctly while providing excellent customer service.

Responsibilities:

• Provides towing and roadside assistance in a safe, professional and timely manner, free of accident, injury, damage or incident.
• Transports vehicles, equipment, skid loaders, backhoes, generators and personal property in intercity routes and across state lines.
• Abide by all Federal, State and Municipal laws, rules and ordinances.
• Maintains truck and equipment in a safe, clean state, operating it in a safe and professional manner.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Cleans and removes debris from damaged vehicles and off the roadway.
• Performs lockouts for customers who have locked their keys in their car.
• Removes, bends, or cuts parts of damaged vehicles preparatory to towing.
• Performs emergency roadside repairs such as changing tires, providing fuel, and
• jumping batteries.
• Monitors road conditions and watch for traffic congestion or hazards.
• Able to drive local and long distance in varying traffic conditions.
• Secures vehicle or equipment with straps and cables.
• Utilizes overhead lights and safety equipment during recoveries.
• Inspects tow truck and completes pre and post trip inspection reports.
• Reports any mechanical or safety problems to fleet manager and manager.
• Respond to all calls and jobs in a timely manner.
• Reports to dispatch any incidents or problems encountered while on the road.
• Keeps truck and associated equipment clean and in good working order.
• Keeps accurate records and logs of all activities including tow slips, IFTA reports, gas receipts, toll receipts and driving logs.
• Submits accurate and timely invoices for appropriate payment and processing.
• Maintains timely and consistent attendance.
• Attends regular driver meetings as requested for job and safety information.
• Adheres to all company procedures as outlined in the Employee Handbook.
• Perform all other duties as assigned.

Qualifications

• High school diploma.
• Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions
• A team player who is focused on providing exemplary customer service.
• Ability to multi-task in a fast-paced work environment with accuracy and promptness.
• Professional appearance adheres to Company Uniform Policy and demonstrates a strong work ethic.
• Ability to communicate effectively with both internal and external customers.
• Updating and using relevant knowledge by keeping up to date technically and applying new knowledge to job.
• Maintaining high levels of focus to avoid hazards and errors that could cause injury or damage.
• Ability to stay calm while working in dangerous traffic conditions or dealing with distressed/angry customers.
• Be at least twenty-five years of age.
• Possess a valid driver’s license.
• Pass a motor vehicle report and possess an acceptable safe driving record.
• Pass a criminal background check and drug screen.

Welcome to Rob’s of Bristol, PA — originally started as a towing service, but it has grown into a trusted name in automotive care, collision repair, heavy-duty repair, and hauling for over 45 years. Family owned and operated, with more than 300 employees. Rob’s owes its loyal customers and community support for its long-standing success. Built on honesty, experience, and a commitment to quality, we take pride in offering dependable service at a fair price, ensuring each job is done right and on time. At Rob’s, we’re driven by quality, backed by trust, and motivated by the relationships we’ve built along the way.

Company Description

Welcome to Rob’s of Bristol, PA — originally started as a towing service, but it has grown into a trusted name in automotive care, collision repair, heavy-duty repair, and hauling for over 45 years. Family owned and operated, with more than 300 employees. Rob’s owes its loyal customers and community support for its long-standing success. Built on honesty, experience, and a commitment to quality, we take pride in offering dependable service at a fair price, ensuring each job is done right and on time. At Rob’s, we’re driven by quality, backed by trust, and motivated by the relationships we’ve built along the way.