HR Operations Specialist (Hybrid)

Position Summary

Verbit is seeking a full-time detail-oriented and tech-savvy HR Operations Specialist to support and enhance day-to-day HR processes. This role is ideal for someone who is highly organized, comfortable working with data and systems, and quick to learn new tools to improve efficiency. The HR Operations Specialist will play a key role in supporting HR operations across benefits, leave administration, onboarding/offboarding, and employee data management, while leveraging technology and reporting to streamline processes and improve accuracy. This role partners closely with the HR Business Partner who provides guidance on complex employee matters, while this position focuses on coordination, execution, and process support.

HR Operations & Employee Support

• Provide routine employee support by responding to HR-related questions and requests
• Escalate complex employee relations, benefit, or leave issues as appropriate
• Maintain employee documentation and provide general administrative HR support
• Support and track key HR processes to ensure timely and accurate completion
• Coordinate and manage HR process workflows, ensuring consistency and efficiency

Onboarding & Offboarding

• Coordinate onboarding and offboarding processes end-to-end
• Send welcome communications and new hire materials
• Initiate and monitor background checks
• Enter employee data into ADP and other systems
• Partner with IT to generate and track onboarding/offboarding tickets

Benefits Administration

• Support administration of benefits programs including enrollments, terminations, and life events
• Respond to general employee benefit inquiries and escalate complex issues as needed
• Assist with invoice reconciliation and vendor coordination
• Support open enrollment planning, coordination, and communications

Leave Administration

• Support leave of absence processes including tracking, documentation, and communication
• Coordinate STD/LTD paperwork and ensure timely submission
• Partner on complex or escalated leave cases
• Ensure a smooth and organized leave process for employees and managers

HR Systems, Data & Reporting

• Maintain employee data within HR systems ensuring accuracy and integrity
• Run and distribute routine and ad hoc reports
• Assist with reporting and data requests
• Leverage technology to improve reporting and streamline processes

Process Improvement & Technology

• Quickly learn and utilize HR tools and systems
• Identify opportunities to simplify, automate, or improve workflows
• Assist with system updates and enhancements
• Document and standardize HR processes

Required Qualifications

• 3–5+ years of experience in HR Operations/HR Coordinator role
• Bachelor's degree or equivalent experience
• Experience with reporting tools or dashboards
• Strong ability to learn and adapt to new systems and tools quickly
• Experience supporting benefits, onboarding/offboarding, and HR operations processes
• Understanding of benefits and leave administration and coordination
• Strong Excel skills (data organization, formulas, pivot tables)
• High attention to detail and strong organizational skills
• Ability to handle sensitive information with confidentiality

Preferred Qualifications

• Experience with ADP Workforce Now
• Exposure to benefits and leave administration (including FMLA, STD/LTD)
• Experience supporting multi-state and/or Canadian workforce
• Familiarity and experience building custom reports

Key Competencies

• Tech-curious and adaptable with a strong willingness to learn
• Process-oriented with a focus on accuracy and efficiency
• Analytical mindset with comfort working in data and reporting
• Strong communication and customer-service orientation
• Highly organized and able to manage multiple priorities

Compensation & Benefits

• Salary range: $60,000 – $70,000 annually
• Hybrid schedule (Generally, 4 days remote, 1 day in office)
• Unlimited PTO
• Competitive benefits package including medical, dental, and vision insurance; 401(k) with company match; life and AD&D insurance; short- and long-term disability; and other voluntary benefits such as dependent life, accident, critical illness, and hospital indemnity coverage.

Equal Employment Opportunity Statement

We are an equal opportunity employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. We are committed to creating an inclusive environment for all employees.