Third Party Management Advisor - Global Technology & Operations

The Third-Party Management (TPM) Advisor is responsible for conducting activities associated with governance, vendor and risk management, portfolio administration, and relationship management processes that support The Cigna Group Technology & Operations organization.

This position includes oversight of Enterprise Operations suppliers (Print & Distribution) as well as Artificial Intelligence (AI) initiatives. The TPM Advisor is required to coordinate across these domains to ensure consistency with The Cigna Group strategic objectives and operational standards.

Responsibilities involve communication with senior leadership to develop portfolio and vendor management strategies that reflect The Cigna Group global Technology initiatives, projects, and programs. The role also aids Procurement / Sourcing teams during negotiations, RFPs, and proposal analysis. Familiarity with legal contracts, strong analytical abilities, and financial expertise are preferred.

Key Responsibilities

Vendor Management

• Responsible for delivering strategic guidance and governance for assigned supplier relationships, including the following:
• Tracking and reporting supplier performance against established criteria on a regular basis.
• Managing governance actions and resolving issues throughout the assigned portfolio.
• Conducting scheduled Enterprise Business Review sessions with internal business partners, matrix partners and suppliers.
• Applying analytical skills to assess and improve processes, focusing on ongoing enhancement of supplier management and operational workflows.

Portfolio Management

Accountable for developing effective relationships with Technology & Operations business stakeholders to understand their business portfolio and implement supplier-based solutions for their needs, which includes:

• Navigating complex environments with evolving strategies and priorities.
• Facilitating discussions between Cigna senior leaders and supplier counterparts.
• Supporting overall business requirements, enterprise agreements, service level agreements, and statements of work through strategic planning.

Program Support

• Besides vendor and portfolio management duties, the TPM Advisor supports cross-functional initiatives, coordinating and executing projects in areas such as technology, print & distribution, and AI applications.
• The TPM Advisor is expected to identify opportunities for process improvement and efficiency, analyze existing workflows, suggest enhancements, and oversee implementation of best practices for third-party engagements.

Qualifications/Requirements

• At least 4 years’ experience in third party management, procurement, or operations and management is strongly preferred.
• Experience building and maintaining relationships with Senior and Executive levels inside and outside the organization to accomplish results through contracted engagements.
• Experience preparing, modifying, and reviewing contracts – including Service Level Agreements, Master Service Agreements, and Statements of Work.
• Demonstrated negotiation and third-party management skills; direct negotiation experience with internal and external partners is preferred.
• Strong presentation, written, and verbal communication skills for interactions with various leadership levels.
• Ability to prioritize tasks and perform effectively in an environment with high ambiguity and fast-paced activity.
• Proficiency with Microsoft Word, Excel, PowerPoint, and familiarity with artificial intelligence tools.
• Bachelor’s degree in supply chain management or a related field is strongly preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.