Team Member

NAYA - Bala Cynwyd
Bala Cynwyd, PA

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh
and nutritious Middle Eastern flavors, and building a team that grows right
along with us.
We are looking for experienced, passionate Team Members to grow with
us!
At NAYA, your development is our priority — we train, mentor, and promote
from within because we believe our people are the heart of our success. If
you’re a natural leader who loves great food, thrives in a team environment,
and is excited to build your future with a brand on the rise, we want to meet
you!
If you’re ready to lead with heart, inspire others, and be part of something
bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive
and people-focused benefits package designed to support you at work and
beyond, including:
● Competitive pay to recognize your impact
● Medical, dental, and vision insurance to keep you healthy and thriving
● Commuter benefits to make life easier
● Employee discounts and free NAYA meals — because we believe in
enjoying what we serve
● Growth opportunities at every level — we invest in developing leaders
from within
● More on the way!
At NAYA, you’ll find more than a job — you’ll find a community that values
you, supports your goals, and celebrates your success.

How You’ll Impact

The Team Member plays a key role in NAYA's restaurant operations, trained to
work across all stations, from front-of-house service to back-of-house
preparation. Team Members provide outstanding customer service while
ensuring store standards of cleanliness, organization, and quality.
Responsibilities include preparing food, working on the service line, cooking
on the grill, and setting up and stocking stations. Team Members collaborate
with the team to prepare menu items and maintain a smooth, efficient
service experience.
What You’ll Do
Food Preparation & Production
● Prepare daily production items in cooperation with kitchen staff.
● Ensure food products are prepped correctly, following recipes and
Naya’s standards.
● Follow recipes and portion control standards to maintain consistency
and quality.
● Wash dishes and tools used during food prep.
● Minimize waste and assist with inventory counts.
Kitchen Organization & Maintenance
● Receive, disinfect, store, and organize deliveries following FIFO and best
storage practices.
● Maintain proper storage temperatures and rotation procedures per
DOH regulations.
● Clean and sanitize kitchen equipment, tools, and workstations
thoroughly and on schedule.
● Keep floors in work areas clean, dry, and free of debris.
● Ensure a sanitary, clean, and safe kitchen environment, maintaining all
equipment and utensils.
Customer Service
● Provide timely and courteous service to guests in alignment with Naya’s
policies and procedures.
● Display thorough knowledge of menu items, including beverages, and
adhere to legal alcohol service requirements.

● Greet guests, take orders, and expedite as needed, ensuring accuracy
and satisfaction.
● Ring orders into the POS system accurately and collect payments.
● Assist customers with making change, as applicable.
● Follow cash handling procedures, turning in accurate amounts daily.
Front-of-House & Station Management
● Maintain a clean, stocked, and organized workstation at the start of
each shift.
● Stock cashier stations with necessary items, including paper goods and
ice water.
● Change trash bags, wipe tables, and counters, and pack sauce sides and
pita bread.
● Turn on displays and play music as part of daily setup.
● Follow the proper cash handling procedures and rings up items
correctly
● Complete all side work and cleaning tasks to Naya’s standards,
including setting up sanitizing pails.
Teamwork & Communication
● Support and assist team members as needed.
● Communicate issues and ideas to the Chef or Director of Operations.
● Participate in training and development of new employees to uphold
Naya’s service standards.
Compliance & Professionalism
● Adhere to sanitation standards and company policies on scheduling,
clocking in/out, uniforms, and grooming.
● Attend company meetings and training sessions as required.
● Exhibit a friendly, positive, and helpful attitude at all times.
● Carry out additional duties as assigned by management.
Who You Are
● 1+ year experience as a restaurant team member at similar caliber
concept
● The ability to lift at least 50 pounds on a regular basis.

● The ability to bend, stoop, stand and perform extensive walking for 8 to
10 hours a day.
● Excellent communicator in written and verbal formats.
● Communicates information effectively and efficiently.
● Completed the Train the Trainer course.
● Maintain a friendly, helpful and positive attitude always.
● Polished personal presentation; grooming meets Naya standards, as
outlined by Employee Handbook
● The ability to withstand exposure to high volume of business and the
movement, noise and temperature extremes associated with a busy
restaurant.
● Ability to perform essential job functions under pressure, maintain
professionalism when working under stress.
● Ability to work nights, weekends and holidays, and variable schedule,
per the needs of the business.
● Attends mandatory meetings.
● Adherence to company, state, and county sanitation standards.
● Strict adherence to posted schedule and clock in/out at times.
● Perform all other related and compatible duties as assigned by the
Management Team.
Pay rate: $17.50 - $19
We use eVerify to confirm U.S. Employment eligibility.
Posted 2026-08-13

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