Medical Assistant / Hemophilia Clinic

The Hemophilia Clinic of Western PA with Vitalant is seeking a Medical Assistant dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Medical Assistant is vital. Support our life saving mission by playing a crucial role in assisting nurses and physicians in the performance of clinical procedures and other areas as assigned. As well as facilitating the clinic process including obtaining medical history, vital signs, phlebotomy, and documentation in the EMR all under the direct supervision of the nurse; Assist clinical apheresis nurses with setting up apheresis machines and monitoring patients during procedures as assigned, and demonstrate excellent patient-facing customer service skills.

You will serve patients for the Hemophilia Clinic of Western PA, located in downtown Pittsburgh in the Oakland neighborhood. (Free parking!)

What to Expect:

Monday - Friday 8:00 - 4:30 PM (on site at the Hemophilia Clinic of Western PA in the Oakland area of downtown Pittsburgh - FREE PARKING IN LOT)

DUTIES AND RESPONSIBILITIES:


Performs all assigned duties in compliance with internal SOPs and external
regulations.

Assures quality customer service to all customers.
Assist the nurse and physician registering patients, maintain patient records, answer insurance questions, and prepare patient chart.
Directs patient flow, obtain vital signs, performs Phlebotomy, clean and prepare exam rooms, and assist nurse.
Perform quality control on documents, supplies, and equipment.
Maintain and stock medical equipment/supplies using FIFO (first in first out)
principles.

High School Diploma required.
Basic CPR certification preferred. As well as:

• MA, EMT, nursing assistant or related experience required.
• Phlebotomy experience required.
• Minimum of one year recent work experience in a physician’s office or direct patient care clinical setting is preferred.
• Experience with EMR (electronic medical records) is strongly preferred.

Skills/Abilities
1. Must possess the skills and abilities to successfully perform all assigned duties and
responsibilities.
2. Must be able to maintain confidentiality.
3. Demonstrates the ability to problem solve.
4. Able to recognize problems and report to appropriate supervisory personnel.
5. Ability to handle routine matters in accordance with Standard Operating Procedures.
6. Good working knowledge of medical terminology and laboratory processes

About Us

Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [email protected] to let us know the nature of your request.

For more EEO information about applicant rights click here