Automotive Service Advisor; Full Time, with GM Experience

We’re Hiring: Automotive Service Advisor (Full-Time) – GM Experience Required Hawkins Chevrolet | Danville, PA You’re not just selling service — you’re building trust.If you know what HPRO, CSI, and gross profit per RO mean — and more importantly, how to move those numbers — then you might be exactly who we’re looking for. Who We Are:At Hawkins Chevrolet, we don’t settle for average. Our service team is driven, accountable, and customer-obsessed. We vacuum the driver’s side and clean the glass — not for brownie points, but because details matter. Our mission? Simple: Fix it right. Own the experience. Earn the return visit. What You’ll Do (If You’re Good): * Own the lane — greet every customer like they’re your #1 * Build trust by listening, explaining, and never overselling * Write accurate ROs that keep techs productive and customers happy * Collaborate with the shop to move ROs through with urgency and quality * Manage your metrics: HPRO, gross profit, RO count, and hours sold * Make follow-up calls that show we care — not just close the loop * Keep your desk and your attitude clean, organized, and dialed-in What You Bring to the Table: * At least 1 year of experience as an automotive service advisor * GM experience preferred — not required, but you'll ramp up faster * You can walk the walk with RO metrics and CSI * You know your way around X-Time, Dealertrack, or you learn fast * You’re calm under pressure, fast on your feet, and never leave a customer hanging * You want to grow, earn, and lead in a team that doesn’t do drama or excuses What’s In It For You: * Competitive pay based on experience (we pay for performance) * Health, dental, and vision insurance * 401(k) with employer match * Paid vacation, holidays, and training * Deep discounts on vehicles, service, and parts * A team that’s more like a crew — where results get noticed Ready to Level Up?Send your resume and a short cover letter that shows us who you are to:[email protected] Let’s see if you’re the next top performer in our drive lane.